Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Kris Doig

Kris Doig

Dunfermline

Summary

Results-driven professional with expertise in sales forecasting, business development, and revenue growth strategies. Demonstrates exceptional skills in negotiation, customer relationship management, and key account handling to drive sustainable business success. Adept at supply chain coordination, product knowledge application, and contract negotiation to optimise operational efficiency. Experienced in leading sales teams to achieve organisational goals while fostering long-term client relationships. Committed to leveraging strategic insights and leadership capabilities to deliver measurable results in competitive markets.

Overview

23
23
years of professional experience
10
10
years of post-secondary education

Work History

Head of Sales UK & Nordics

Ingenico UK
Dalgety Bay, Fife
11.2007 - Current
  • Provided leadership for successful team performance.
  • Executed strategic plans to achieve organisational goals.
  • Influenced product development based on market insights, aiding in the creation of relevant offerings.
  • Streamlined internal processes to enhance operational efficiency.
  • Negotiated key contracts to secure lucrative deals.
  • Optimised sales operations for maximisation of profitability.
  • Built enduring client relationships, ensuring repeat business.
  • Facilitated client meetings with the aim of strengthening relationships and boosting sales.
  • Championed customer-centric approaches, enhancing brand loyalty.
  • Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
  • Managed client relationships from early stages of sales process through to post-sales
  • Achieved and exceeded sales targets in line with client growth across all products and services managing a portfolio of clients worth 20 million euros annually.

Sales advisor

Black Horse
Edinburgh
07.2004 - 11.2007
  • Boosted brand reputation with demonstration of product knowledge.
  • Attended training sessions regularly to keep abreast with latest sales techniques.
  • Provided comprehensive after-sales support, ensuring customer satisfaction.
  • Delivered high sales performance within budget to strict deadlines and targets.
  • Handled high-volume telesales enquiries within call-time targets.

Logistics Helpdesk Team Leader

Ingenico UK
Dalgety Bay, Fife
01.2002 - 07.2004
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Prioritised tasks according to urgency and importance, optimising workload allocation among team members.
  • Resolved conflicts effectively, promoting harmony within the workforce.

Education

Higher National Diploma - Radio Broadcasting

Glenrothes College
Glenrothes, Fife
01.2000 - 01.2002

A-Levels -

Queen Anne High School
Dunfermline, Fife
01.1992 - 01.2000

Skills

  • Sales forecasting
  • Business development
  • Negotiation expertise
  • Customer relationship management
  • Revenue growth strategies
  • Key account handling
  • Supply chain coordination
  • Product knowledge
  • Contract negotiation
  • Sales team leadership

Affiliations

  • Travel, Socialising, Media and Hiking

Accomplishments

    Won the Ingenico global sales President's Club Award in 2023 for securing a large strategic client and revenue overachievement, wining an all expenses trip to Colombia.

Timeline

Head of Sales UK & Nordics

Ingenico UK
11.2007 - Current

Sales advisor

Black Horse
07.2004 - 11.2007

Logistics Helpdesk Team Leader

Ingenico UK
01.2002 - 07.2004

Higher National Diploma - Radio Broadcasting

Glenrothes College
01.2000 - 01.2002

A-Levels -

Queen Anne High School
01.1992 - 01.2000

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Kris Doig