Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Generic
KRIFITI KÄND

KRIFITI KÄND

Residing in UAE

Summary

Highly dependable, ethical, detail-oriented and reliable Office Management and Executive Support Professional with 10 years of experience in the UAE. Expertise in office operations, executive support, and organisational prioritisation. Skilled in regulatory compliance, HR support and financial reporting, ensuring seamless business processes while maintaining strict confidentiality. Adept at streamlining workflows and supporting leadership to achieve operational excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Office Manager

Banque Havilland S.A.
Dubai, UAE
06.2017 - 11.2024
  • Managed and ensured smooth daily office operations.
  • Handled accounting, office financial & staff expense reporting to ensure accurate bookkeeping.
  • Coordinated regulatory and compliance requirements and maintained up to date and diligent company records.
  • Handled HR matters to ensure efficient employee on-boarding, visa renewals, and staff & company insurance renewals.
  • Improved office efficiency by streamlining administrative procedures.
  • Managed cost efficient supply relationships.
  • Coordinated marketing activities, event planning and supported business development initiatives.
  • Provided comprehensive executive assistance to CRO, managing diaries, coordinating meetings and organising travel arrangements.
  • Provided banking assistant support to the team by handling compliant client on-boarding and ongoing requirements.

Team Administrator

deVere Acuma
Dubai, UAE
09.2015 - 06.2017
  • Enhanced team efficiency of 8-15 financial consultants by handling document requirements for client onboarding and ongoing management.
  • Worked closely with Team Manager to optimise workflow and increase team productivity.
  • Compiled and recorded daily/weekly team statistics and figures.

Receptionist

deVere Acuma
Dubai, UAE
01.2015 - 09.2015
  • Maintained an organised reception area for a professional business environment.
  • Ensured smooth daily operations by managing all front desk communications, travel and meeting room arrangements, supply requirements and document filing/archiving.
  • Compiled and recorded office weekly sales statistics and performance reports.

Head of Reservations

Ego Hospitality
Dubai, UAE
12.2013 - 06.2014
  • Supported the reservations team.
  • Supervised front office and oversaw reservations management.
  • Supported office and operational management.

Hotel Administrator / Receptionist

Tallink City Hotel
Tallinn, Estonia
09.2010 - 09.2012
  • Enhanced customer satisfaction and improved hotel reputation by providing excellent customer service.
  • Improved back office efficiency by handling the front office, supporting management and coordinating with other departments.

Education

Bachelor of Arts in Humanities - Reviewer-Editor / Document Management

Tallinn University
Tallinn, Estonia
/2009 - /2012

Diploma - Tourism Management

Estonian School of Hotel and Tourism Management
Tallinn, Estonia
/2006 - /2008

Skills

  • Office Operations
  • Executive Support
  • Regulatory, Compliance & HR Support
  • Accounting & Financial Reporting
  • Confidentiality, Organisation & Prioritisation

Certification

Certified Executive Personal Assistant

International Academy of Business and Financial Management, 2021

Languages

Estonian
Native
English
Fluent

Timeline

Office Manager

Banque Havilland S.A.
06.2017 - 11.2024

Team Administrator

deVere Acuma
09.2015 - 06.2017

Receptionist

deVere Acuma
01.2015 - 09.2015

Head of Reservations

Ego Hospitality
12.2013 - 06.2014

Hotel Administrator / Receptionist

Tallink City Hotel
09.2010 - 09.2012

Bachelor of Arts in Humanities - Reviewer-Editor / Document Management

Tallinn University
/2009 - /2012

Diploma - Tourism Management

Estonian School of Hotel and Tourism Management
/2006 - /2008

Similar Profiles

Create profile
KRIFITI KÄND