Summary
Work History
Education
Skills
Timeline
BusinessAnalyst

Kranti Parmar

Havant,HAM

Summary

Dynamic Front of House professional with a proven track record at Pret A Manger, excelling in customer satisfaction and team collaboration. Recognized for enhancing guest experiences through exceptional service and cultural awareness, while maintaining cleanliness and organization. Skilled in order taking and adept at resolving issues, fostering repeat business and community engagement.


Offering exceptional interpersonal abilities and commitment to creating welcoming environments, ready to thrive in customer-focused roles. Brings quick learning ability and aptitude for understanding customer needs, along with strong communication and multitasking skills. Ready to use and develop customer service and problem-solving abilities in Front of house member role.


Friendly and outgoing, known for creating welcoming environments and ensuring positive guest experiences. Understands importance of excellent customer service and possesses strong communication and multitasking skills. Aims to create memorable experiences that leave lasting impression on guests.


Professional front-line team member with solid experience in customer service and hospitality. Skilled in managing guest interactions, handling reservations, and ensuring smooth daily operations. Strong focus on teamwork, adaptability, and achieving positive results. Known for excellent communication, problem-solving, and interpersonal skills.

Work History

Front of House Staff Member

Pret A Manger
08.2024 - 04.2025
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Helped guests at tables when in need of assistance.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.

Front of House Staff Member

Punjab Sweet&snacks
04.2024 - 07.2024
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Strengthened relationships with regular clientele through personalized interactions and attention to their preferences, fostering a sense of community within the establishment.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Processed customer payments and balanced cash drawers.

Education

MBA - Master of Business Administration

Regent College, London
Holborn, United Kingdom
04-2025

Master of Science - Climate Change And Impact Management

Gujrat University
Ahmedabad , India
04-2022

Bachelor of Science - Botany

H.N.G.U
Patan, India
04-2020

Skills

  • Order taking
  • Greeting guests
  • Cleanliness
  • Memory retention
  • Cultural awareness
  • Language skills
  • Seating arrangements
  • Table setting
  • Team collaboration
  • Customer satisfaction

Work Type

Full TimePart Time

Timeline

Front of House Staff Member

Pret A Manger
08.2024 - 04.2025

Front of House Staff Member

Punjab Sweet&snacks
04.2024 - 07.2024

MBA - Master of Business Administration

Regent College, London

Master of Science - Climate Change And Impact Management

Gujrat University

Bachelor of Science - Botany

H.N.G.U
Kranti Parmar