Customer Service Representative
Amazon.com Services
Coimbatore , India
06 2024 - 02 2025
- Provided exceptional customer support for Heavy Bulky Service (HBS), handling inquiries, order processing, and issue resolution.
- Assisted customers with scheduling, tracking, and coordinating deliveries of large and heavy products.
- Worked efficiently in a fast-paced environment, ensuring high customer satisfaction and adherence to service standards.
- Managed multiple tasks, including troubleshooting delivery concerns and providing accurate resolutions.
- Gained expertise in Amazon's support tools and policies, enhancing overall customer experience.