Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References
Timeline
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KOSTANDINOS CELO

Summary

Motivated and adaptable professional with strong administrative, customer service, and organisational skills. Experienced in supporting teams, managing priorities, and delivering excellent service in fast-paced environments. A reliable communicator with excellent attention to detail, strong problem-solving abilities, and a commitment to continuous learning and professional growth.

Overview

8
8
years of professional experience

Work history

Senior barista

Verdis Italian Restaurant
St Albans, Hertfordshire
2026.04 - Current
  • Provided outstanding customer service in a busy café environment while preparing high-volume beverage orders, creating latte art, maintaining health and safety standards, managing stock levels, and supporting efficient daily operations and events.

Customer Service

Coral Luton
Luton
2022.02 - Current
  • Delivered excellent customer service in a regulated betting environment, processing transactions and payouts accurately, assisting customers with betting and gaming services, and ensuring compliance with operational and regulatory standards.

Administration Assistant

University of Bedfordshire
Luton
2023.10 - 2025.02
  • Supported admissions and administrative processes by managing records, processing documents, and responding to high-volume enquiries from prospective students and stakeholders.
  • Maintained accurate digital filing systems, handled sensitive information confidentially, and ensured compliance with organisational policies and quality standards.

Head of barista

Caffè Nero
Harpenden
2022.04 - 2024.12
  • Delivered high-quality customer service in a fast-paced environment, preparing beverages efficiently, maintaining product consistency, and accommodating customer preferences to enhance satisfaction.
  • Managed stock levels, maintained a clean and organised workspace, and supported team development by training new staff in coffee preparation, service standards, and latte art techniques.

Sales Advisor

Aelia Duty Free
London Luton Airport
2021.11 - 2022.02

Delivered excellent customer service in a busy retail environment, processing transactions accurately, assisting customers with product recommendations, and maintaining a clean and organised shopping experience.

Team member

M&S
London Luton Airport
2018.10 - 2021.10
  • Provided excellent customer service while processing transactions, managing stock, maintaining food hygiene standards, resolving customer concerns, and supporting efficient day-to-day operations within a team environment.

Education

BA Hons - Computer Science

University of Bedfordshire
Luton
9 2017 - 6 2021

1st Technical Lyceum - Electronics

Nea Ionia-Athens
Athens, GR
9 2014 - 6 2016

Skills

  • Advanced barista techniques
  • Food safety and hygiene
  • Stock inventory management
  • Team player
  • Customer Service
  • Health and Safety
  • Sales expertise
  • Outstanding communication
  • Quick learner
  • Hospitality service expertise
  • Data analysis software
  • Knowledge on GDPR compliance
  • Recruitment coordination
  • International student support
  • Data confidentiality
  • Resilience under pressure
  • Cultural awareness
  • Interpersonal communication

Affiliations

  • Football

Languages

English
Fluent
Greek
Native

References

References available upon request.

Timeline

Senior barista

Verdis Italian Restaurant
2026.04 - Current

Administration Assistant

University of Bedfordshire
2023.10 - 2025.02

Head of barista

Caffè Nero
2022.04 - 2024.12

Customer Service

Coral Luton
2022.02 - Current

Sales Advisor

Aelia Duty Free
2021.11 - 2022.02

Team member

M&S
2018.10 - 2021.10

BA Hons - Computer Science

University of Bedfordshire
9 2017 - 6 2021

1st Technical Lyceum - Electronics

Nea Ionia-Athens
9 2014 - 6 2016
KOSTANDINOS CELO