Koshina Limbu
Ruislip,HIL
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in team management and customer relationship management. Proven ability to enhance performance through effective mentoring and problem-solving, achieving optimal sales and minimizing shrinkage. Proactive and hardworking individual focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Store Manager
Mc Donalds
11.2023 - 01.2025
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Assistant Manager
Mc Donalds
08.2022 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
No Degree - Business Studies
Germany
Kings School06-2009
Skills
- Problem-solving
- Adaptability and flexibility
- Customer relationship management (CRM)
- Hardworking
- Optimistic
Dancing
Not a professional but in my free time i enjoy creating videos on tiktik.
Timeline
Store Manager
Mc Donalds
11.2023 - 01.2025
Assistant Manager
Mc Donalds
08.2022 - 06.2023
No Degree - Business Studies
Germany
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