Kornelijus Baranauskas

• Oversee adherence to all company policies and procedures
• Understanding store's KPIs and playing your part to ensure they are achieved.
• Ensure exceptional customer service standards are consistently met.
• Ability to identify and understand complex businesses challenges and opportunities.
• Provide effective supervision and motivation to staff to optimize performance.
• Prioritize the safety and security of the store and its employees
• Handle cash and credit transactions efficiently and accurately.
• Approved customer refunds and exchanges upon close item inspection.
• Proficient in the use of MS Office and different POS systems
• Maintain a clean, organized, and visually appealing store environment
• Merchandised windows and shop floor areas according to pack guidelines, creating appealing product displays.
• Encouraged teams to increase newsletter sign-ups, building promotion opportunities
• Improved theft prevention through upgraded store security monitoring.
• Motivated sales teams to achieve daily store targets.
• Cashed up tills and counted takings to balance books at business close.

• Oversee the recruitment, hiring, and training of all restaurant staff, including servers and delivery drivers, to ensure a skilled and efficient workforce.
• Develop and implement employee schedules to optimize shift coverage and ensure smooth restaurant operations.
• Monitor and analyze restaurant financial data, including sales and expenses, to ensure financial stability and profitability.
• Complete all necessary paperwork, including sales reports, inventory management, cash management, and weekly KPI tracking, to ensure accurate record-keeping and effective decision-making.
• Participating in weekly Zoom meetings to review and analyze the (KPI's)
• Implement effective marketing strategies and promotions to attract new customers and increase restaurant profits
• Enforce strict adherence to food handling regulations and other guidelines to prioritize guest safety and maintain regulatory compliance.
• Handle customer complaints promptly and professionally to maintain customer satisfaction and loyalty.
• Purchased required quantities of necessary restaurant items, including food, beverages, equipment and supplies.

• Ensured optimal productivity of employees to meet organizational objectives and customer expectations.
• Demonstrated a proactive approach by promptly identifying and resolving operational issues.
• Provided comprehensive training and mentorship to new employees, fostering team cohesion and maximizing overall performance.
• Strictly adhered to company-mandated standards and compliance regulations pertaini to operations and cleanliness.
• Effectively managed customer complaints, ensuring prompt resolution and maintaining positive customer relations.
• Delegated tasks efficiently to optimize staff productivity and streamline operations.
• Offered unwavering support to the team, addressing any challenges or concerns that arose.
• Handled approximately 15-20 customer calls per day, providing exceptional customer service, taking orders and resolving queries efficiently.
• Gained valuable experience by working in various locations within the organization.

Purpose of my role:

• To meet the personal and social care needs of residents, in a way that respects the dignity of the individual and promotes well-being and independence
• To help maintain in the home the atmosphere and practice of care based on the Values of Methodist Homes deriving from a concern for the individual and mutual respect between residents and staff.

Experience:

• Participated in developing and reviewing individual care plans for residents, this may include residents with dementia, in accordance with the Quality Standards manual
• Provided personal and social care in accordance with individual care plans with the aim of enhancing the residents' social, physical, emotional and spiritual well being.
• Monitored and reported nighttime behaviour patterns in care plans and handover notes.
• Assisted with medicine and stock counting.
• Maintained optimal safety standards throughout care home and care environments, prioritising risk-reduction, health and hygiene.
• Assisted with the induction of new staff, in accordance with the induction policy.
• Assisted residents with mobility problems and other physical disabilities, including the use and care of aids and personal equipment. Where there is a need for residents to be moved, then reference had be made to the care plan/risk assessment to ensure that the manoeuvre can be carried our safely.
• Maintained all residents' records and gave written and verbal reports, whilst ensuring confidentiality.

• Monitored clients' physical and emotional well-being, promptly reporting any changes and suggesting adjustments to their care plans.
• Maintained confidentiality and adhered to all compliance standards to ensure optimal patient care.
• Assisted individuals with their daily activities while consistently promoting independence and self-confidence.
• Supported numerous individuals in maximizing their physical, intellectual, emotional, and social capabilities through personalized care plans.
• Provided assistance with all aspects of personal care, ensuring comfort and preserving dignity.
• Delivered exceptional care to clients with disabilities, successfully achieving their care plan objectives.
• Recorded daily observations, mobility activity, and eating percentages to facilitate ongoing client assessments.
• Enhanced patient satisfaction through compassionate, thoughtful care and effective communication.

• Utilization of various equipment, including mixers, specialized knives, and cutters, to facilitate food preparation.
• Conducting thorough reviews of kitchen inventory to ascertain the precise items required.
• Efficiently unloading fresh supplies and organizing the stockroom to maintain order.
• Ensuring food safety by checking sell-by dates and implementing proper food stock rotation.
• Meticulous cleaning of kitchen appliances, ovens, dishes, and pans to maintain a hygienic environment.
• Adherence to specified cooking times and accurate temperature monitoring to achieve optimal results.
• Observed health and hygiene standards to minimise food contamination.