Kornelia Kruszynska
Doncaster,DNC
Summary
A dedicated and bilingual professional with excellent customer service skills, known for being friendly, kind, and approachable. Demonstrates strong communication and problem-solving abilities, capable of working both independently and as part of a team. Ambitious and passionate, always eager to learn and support others, with a career goal to continually enhance expertise in providing exceptional service.
Overview
4
4
years of professional experience
Work History
Retail worker
Tesco Superstore
Doncaster, South Yorkshire
05.2023 - Current
- Assured availability of merchandise by restocking as required.
- Enhanced product visibility with strategic shelf placement.
- Assisted in the display of seasonal products contributing significantly towards festive sales figures.
- Identified and reported damaged or defective goods promptly, ensuring highest quality standards maintained.
- Handled fragile items carefully to prevent any damage.
- Delivered exceptional customer service by assisting customers daily, ensuring a positive and personalized shopping experience.
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Followed company procedures and guidelines for smooth retail operations.
Part-time Amazon warehouse operative
LBA4 Amazon
Rossington, DN11 0GU, Doncaster
09.2022 - 03.2023
- Picked, scanned, packed and dispatched products, to different Amazon warehouses in the UK.
- Communicated with all levels of staff, maintaining positive, productive working environments.
- Exceeded targets for items picked by performing thorough checks to maintain excellent quality assurance.
- Used conveyor systems to move heavy items across internal spaces.
- Attended shift briefings to understand work requirements.
- Performed duties safely in line with warehouse rules, using the correct PPE equipment to promote best working practices.
- Listened closely to instructions, was always happy to move and work in new positions within the warehouse, including using a pallet truck, helping other associates and lifting boxes.
- Reported issues and damages to senior warehouse staff enabling effective resolutions.
Counter Attendant
Chinese House- Armthorpe
Doncaster
09.2020 - 07.2022
- Warmly greeted customers and proactively reduced wait times.
- Handled high-volume telephone calls while balancing busy workload.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Performed all tasks required quickly to maximise performance.
- Processed cash, credit and debit payments accurately and efficiently, minimising till discrepancies.
- Bagged, boxed and wrapped goods with care to maintain good food quality.
- Contributed to team success by completing job quickly and accurately.
- Communicated well with customers and met new people, and learnt how to handle myself in difficult situations.
Education
Bachelor of law - Law
York St John University
York 09/2022 -
A levels - Criminology, English language and literature Health and Social care, Polish
The McAuley Catholic High School
Doncaster 09/2020 - 06/2022
GCSEs -
The McAuley Catholic High School
Doncaster 09/2017 - 03/2020
Skills
- Excellent customer service skills
- Always happy to help, guide, and support
- Capable to work as part of a team or individually
- Friendly, kind and approachable
- Bilingual
- Good communication skills
- Ambitious, passionate and always willing to learn
- Good problem solving skills
Timeline
Retail worker
Tesco Superstore
05.2023 - Current
Part-time Amazon warehouse operative
LBA4 Amazon
09.2022 - 03.2023
Counter Attendant
Chinese House- Armthorpe
09.2020 - 07.2022
Bachelor of law - Law
York St John University
09/2022 -
A levels - Criminology, English language and literature Health and Social care, Polish
The McAuley Catholic High School
09/2020 - 06/2022
GCSEs -
The McAuley Catholic High School
09/2017 - 03/2020
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