Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Konstantina Lena

Leeds,Yorkshire

Summary

I’m a dedicated team player with a positive attitude, very reliable and proactive due to my ability to take on multiple responsibilities at once and multitask effectively due to my high attention to detail. I’m a very good talker and active listener which is crucial in costumer service to ensure every costumer is satisfied; I'm also always open to respectful constructive criticism and a quick learner. I’m currently looking for a part time job a few days a week, as I also babysit frequently.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Waitress

San Carlo
Leeds
09.2023 - Current
  • Enhanced guest satisfaction through attentive, prompt and friendly service.
  • Demonstrated excellent multitasking abilities for timely delivery of orders, therefore optimising workflow in busy periods through successful coordination with all other staff.
  • Utilised professional communication skills to resolve customer complaints.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Maintained clean and organised dining area for customer comfort.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders, while also keeping tables clear of used crockery, glassware and cutlery.

Education

GCSEs - Greek, English, French, Maths, Science, Art, Religious Studies

Allerton Grange School
Leeds, Yorkshire
09.2018 - 06.2023

A-Levels - Psychology, Sociology, Criminology

Notre Dame Catholic Sixth Form College
Leeds
09.2023 - 06.2025

Skills

  • Teamwork and Collaboration
  • Very Friendly
  • Can Deal with Difficult People
  • Organization and Time Management
  • Problem-Solving
  • Fast Learner
  • Flexible and Adaptable
  • Multitasking Abilities
  • Planning and Coordination
  • Active Listening
  • Calm under pressure
  • Multilingual
  • Communication skills

Languages

English
Fluent
Greek
Native

Affiliations

I'm interested in travelling and reading due to my curious nature; I also enjoy painting and crafts to channel my creativity, and I also spend a large fraction of my time taking part in physical activity, such as going to the gym etc.

Timeline

Waitress

San Carlo
09.2023 - Current

A-Levels - Psychology, Sociology, Criminology

Notre Dame Catholic Sixth Form College
09.2023 - 06.2025

GCSEs - Greek, English, French, Maths, Science, Art, Religious Studies

Allerton Grange School
09.2018 - 06.2023

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Konstantina Lena