KOMAL LATAMBALE
Belfast
Summary
Marketing graduate with hands-on experience in multi-platform campaign coordination, content scheduling, performance reporting, and sustainability-aligned communications. Proven ability to design internal and external marketing activity plans, produce post-event evaluations against KPIs, and create branded assets using Adobe Suite and Canva. Background in healthcare (Bachelor of Pharmacy) provides a strong foundation for understanding Almac's pharmaceutical environment, a direct fit for the CSR Marketing Associate role. Strong organisational skills developed across fast-paced, multi-platform campaign environments, with academic exposure to corporate and B2B marketing strategy through CIM-accredited study. Queen's University Future-Ready Award recipient.
Overview
5
5
years of professional experience
Work History
Social media & Communication Assistant
Granny Annie's
Belfast
09.2025 - Current
- Designed and maintained a rolling content calendar across 3+ platforms, ensuring 100% on-time campaign delivery and consistent brand voice.
- Developed internal and external marketing activity plans for seasonal campaigns, coordinating with front-of-house and management teams to drive employee participation and customer footfall.
- Produced post-campaign performance evaluations using Meta Business Suite and Google Analytics, reporting engagement uplift and reach against pre-set KPIs to inform future content optimisation.
- Created branded visuals and promotional assets using Canva and Adobe Suite, growing post reach measurably across organic channels.
- Maintained website content to ensure all marketing information remained accurate, current, and on-brand.
- Monitored competitor activity across the local hospitality market, bringing forward suggestions for new campaign formats and engagement tactics.
- Liaised with internal teams to align messaging across integrated campaigns, improving cross-functional workflow efficiency.
Social Media Marketing Intern
Granny Annie's
Belfast
06.2025 - 09.2025
- Supported execution of high-volume seasonal campaigns during peak trading periods, contributing to increased audience engagement across Meta platforms.
- Assisted with content creation and scheduling, reducing workflow delays and maintaining consistent publishing cadence across 3 channels.
- Analysed campaign data using Meta Business Suite, identifying performance trends that positively impacted reach and engagement for subsequent posts.
Customer Service Associate
Expert source Pvt Ltd
Mumbai
01.2023 - 02.2024
- Managed 40+ customer interactions daily across phone, email, and live chat, consistently meeting monthly KPIs for contact volume and satisfaction scores.
- Authored a structured customer feedback proposal adopted team-wide as a service improvement initiative, demonstrating ability to translate observation into documented, actionable output.
- Maintained daily CRM records (HubSpot) across a high-volume caseload, building data-management discipline directly applicable to sustainability reporting and marketing performance tracking.
Pharmacist
Sanjivani Medical & General Store
Mumbai
08.2022 - 12.2022
- Managed inventory to minimise stockouts through timely replenishment — directly relevant to handling promotional material and sustainability asset stock control.
- Ensured adherence to healthcare regulations and standards in a GMP-adjacent regulated environment.
- Coordinated with suppliers and maintained compliance documentation with zero reported failures.
Trainee
Galentic Pharma
Mumbai
08.2021 - 09.2021
- Assisted in quality assurance processes during pharmaceutical production batches.
- Supported maintenance of compliance documentation; zero reported failures across the placement period.
- Demonstrated meticulous attention to detail in a GMP-regulated manufacturing environment.
Education
MSc - Marketing
Queen's University Belfast (CIM Accredited)
Belfast12.2025
Bachelor of Pharmacy -
Samarth Institute of Pharmacy
Pune06.2023
Skills
- Sustainability event calendar management
- Internal & external marketing activity planning
- Post-event KPI evaluation & lessons-learned reporting
- Competitor & market monitoring
- Employee engagement communications
- Content creation: Canva, Adobe Suite (Photoshop, Illustrator)
- Performance tracking: Google Analytics, Meta Business Suite
- Data analysis: Microsoft Excel, SAS
- CRM systems: HubSpot, Salesforce
- Healthcare & pharmaceutical regulatory environment
- Report writing & stakeholder presentations
- Cross-functional collaboration & proactive initiative
Website
www.linkedin.com/in/komallatambale
Reference
- Available upon request
Timeline
Social media & Communication Assistant
Granny Annie's
09.2025 - Current
Social Media Marketing Intern
Granny Annie's
06.2025 - 09.2025
Customer Service Associate
Expert source Pvt Ltd
01.2023 - 02.2024
Pharmacist
Sanjivani Medical & General Store
08.2022 - 12.2022
Trainee
Galentic Pharma
08.2021 - 09.2021
MSc - Marketing
Queen's University Belfast (CIM Accredited)
Bachelor of Pharmacy -
Samarth Institute of Pharmacy