KOLA SHODALUBI
London
Summary
Professional with deep expertise in strategic facilities management and multi-site operations, managing P&L exceeding £25m. Demonstrated success in budgeting, cost optimization, and governance of KPIs and SLAs. Experienced in compliance, risk management, and operational transformation, with strong leadership capabilities. Proficient in succession planning, contract negotiation, and knowledgeable in HR and ESG systems, focused on sustainability and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Operations Director
Cleanology
02.2024 - 02.2026
- Strategic leadership of £25m multi-site FM portfolio
- Full P&L ownership, budgeting, forecasting, and margin protection
- Delivered approximately 8% reduction in company overheads within six months
- Defined and drove KPIs and SLAs across all contracts
- Senior escalation point for clients and stakeholders
- Leadership of regional and area management teams
- Optimised operational efficiency by implementing strategic plans and procedures.
- Streamlined business processes with innovative thinking, leading to enhanced performance.
- Collaborated with sales team to streamline customer experience and boost client retention rates.
- Fostered a culture of continuous improvement, promoting operational excellence across the organisation.
- Negotiated contracts with suppliers for cost savings without compromising quality.
- Worked with board of directors to establish objectives and decisively lead operations.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
Operations Director
Kingdom Services Group
06.2023 - 01.2024
- Senior operational leadership during acquisition period
- Autonomous director-level accountability with limited central support
- Oversight of P&L, KPIs, and service continuity
- Oversaw Cleaning and Security operations
- Led cross-functional teams for improved productivity and increased revenue.
- Secured process improvements for increased quality, compliance and efficiency.
- Managed multiple teams across different locations to ensure smooth functioning of operations.
- Led regional operations for maximised productivity and profitability.
Regional Operations Director
Red Support Services
01.2017 - 01.2023
- Oversight of £15m+ FM portfolio across multiple sectors
- Regional leadership across London and Manchester
- Accountability for service delivery and financial performance
- Streamlined operations by implementing efficient retail strategies.
- Boosted employee awareness about safety regulations by organising periodic workshops and seminars.
- Implemented cutting-edge technology for enhancing site security.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Established clear budgets and cost controls strategies to meet objectives.
- Planned revenue generation strategies designed for growth.
Education
BSc - Business Administration
University of Lagos
LagosDiploma - Information Technology
South Chelsea College
LondonSkills
- Strategic facilities management
- Multi-site operations
- P&L ownership (£25m)
- Budgeting and cost optimization
- KPI and SLA governance
- Client and stakeholder management
- Compliance and risk management
- Operational transformation & Leadership
- People leadership and succession planning
- Contract negotiation
- HR & ESG systems knowledge
- Sustainability initiatives
Certification
- IOSH Certificate
- BICS Certificate
- Non-Frontline Security Licence
EXECUTIVE ACCOUNTABILITY & PORTFOLIO SCOPE
- £25m Multi-Site FM Portfolio (UK)
- Direct Reports: 3 Regional Operations Managers
- Indirect Reports: 10 Area Operations Managers
- Full accountability for operational, financial, and people performance
- Collaboration with clients and suppliers to support sustainability targets and responsible sourcing.
- Promotion of safe, ethical and inclusive working environments across multi-sites
- Senior escalation point for clients and commercial matters
Timeline
Operations Director
Cleanology
02.2024 - 02.2026
Operations Director
Kingdom Services Group
06.2023 - 01.2024
Regional Operations Director
Red Support Services
01.2017 - 01.2023
BSc - Business Administration
University of Lagos
Diploma - Information Technology
South Chelsea College