Kogul Vinayagamoorthy
Crawley
Summary
Experienced professional transitioning into HR and business analysis, with a strong background in retail operations, customer engagement, and team coordination. Holds an HND in Business and Accounting, complemented by advanced Excel skills and financial literacy. Proven ability to analyse data, improve processes, and support people-focused initiatives. Now seeking to apply a solid foundation in business and customer service to contribute to strategic HR functions and analytical decision-making.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work history
Career Break
Developing changes
Coventry
2025.01 - 2025.04
- Took planned career break to focus on important personal milestones, including wedding and relocation. Now fully settled and highly motivated to commit to next phase of professional journey.
Night Shift Worker
Sainsbury's
Coventry
2023.03 - 2024.12
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Managed stock levels throughout to ensure optimum availability.
- Manage to deliver high standards and accomplish to finish over 15 cages of delivery in every shift.
Sales Manager
We Buy Any Car
Coventry
2022.03 - 2022.09
- Delivered exceptional customer service by addressing inquiries, guiding customers through buying process, and ensuring there is seamless transaction for customers from start to finish.
- Consistently met daily target of achieving 45% vehicle purchases from booked appointments, demonstrating strong negotiation skills and commitment to performance metrics.
Customer Service Assistant
Tesco
Coventry
2018.01 - 2021.08
- Handled and organized over 150 cages per shift in fast-paced warehouse environment, consistently meeting demanding productivity targets.
- Demonstrated strong physical stamina, attention to detail, and time management to support daily logistics operations.
- Performed thorough quality and quantity checks on incoming products to ensure accuracy and compliance with company standards.
Team Leader
Tesco Express
London
2016.04 - 2018.01
- Led team of 15 staff members, overseeing daily store operations and ensuring exceptional customer service and product availability.
- Trained and mentored team members to meet individual performance targets and improve overall team effectiveness.
- Handled rota planning, shift coverage, and performance monitoring to ensure consistent team productivity.
Education
Higher National Diploma - Business and Accounting
South and City College Birmingham
2019.09 - 2021.08
Skills
- Data analytics
- Sales negotiating
- Business Development and Training
- MS Excel Proficiency
- Financial literacy
- Flexibility in adaptation
- Marketing
- Transaction recording
References
References available upon request.
Timeline
Career Break
Developing changes
2025.01 - 2025.04
Night Shift Worker
Sainsbury's
2023.03 - 2024.12
Sales Manager
We Buy Any Car
2022.03 - 2022.09
Higher National Diploma - Business and Accounting
South and City College Birmingham
2019.09 - 2021.08
Customer Service Assistant
Tesco
2018.01 - 2021.08
Team Leader
Tesco Express
2016.04 - 2018.01