Kofi Cummings
Mirfield,kirklees
Summary
A dedicated and loyal professional with expertise in client interaction, team collaboration, great time keeper and efficient multitasking. Skilled in warehouse coordination, transport route planning, and safe goods handling processes, ensuring timely and organised operations. Proficient in loss prevention strategies and maintaining flexible availability to meet operational demands. Strong verbal communicator with a proven ability to support teams and deliver exceptional service. Committed to optimising delivery operations while upholding safety standards and achieving organisational goals.
Overview
10
10
years of professional experience
17
17
years of post-secondary education
Work history
Parts Department Staff
Huddersfield Audi
Huddersfield, West Yorkshire
2015.07 - 2025.02
- Interacted directly with customers in Parts Department
- Managed over 40 customers per day
- Delivered products punctually by strictly following schedules
- Managed resources for maximising efficiency.
- Handled complaints with professionalism to retain clients.
- Implemented safety procedures in compliance with regulations.
- Interacted regularly with suppliers ensuring timely deliveries.
- Maintained inventory, reducing stock shortages.
- Assisted customers with queries, improving overall experience.
- Collaborated well with team members for successful projects.
- Served customers promptly and courteously for repeat business.
- Welcomed guests warmly to create positive first impression.
- Communicated effectively with colleagues to facilitate teamwork.
- Enhanced customer satisfaction by providing excellent service.
- Followed company policies strictly, ensuring regulatory compliance.
- Upheld cleanliness standards in workspace to maintain hygiene levels.
- Executed quality control procedures, ensuring compliance with established standards.
Education
Parts Advisor
Volkswagen Group National Learning Centre
Milton Keynes 2015.09 - 2019.07
BTEC L2 DIPLOMA - MANUFACTURING
Kirklees engineering centre
2014.01 - 2015.01
GED -
All Saints Catholic College
Huddersfield 2009.01 - 2014.01
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Our Lady of Lourdes Catholic Primary School
2002.01 - 2009.01
Skills
- Client Interaction and Support
- Efficient Multitasking Abilities
- Strong verbal communication and team player
- Flexible availability for shifts
- Loss prevention strategies
- Warehouse Coordination and Delivery Operations
- Goods Handling and Receiving
- Transport Route Planning and Execution
- Safe Loading and Unloading Processes
- Great time keeping and well organised
Affiliations
- Driving
- Gym
- Basketball
- Football
- Cooking
References
References available upon request.
Timeline
Parts Advisor
Volkswagen Group National Learning Centre
2015.09 - 2019.07
Parts Department Staff
Huddersfield Audi
2015.07 - 2025.02
BTEC L2 DIPLOMA - MANUFACTURING
Kirklees engineering centre
2014.01 - 2015.01
GED -
All Saints Catholic College
2009.01 - 2014.01
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Our Lady of Lourdes Catholic Primary School
2002.01 - 2009.01