Kobune Margaret Ben-Uponi
Nottingham,Nottinghamshire
Summary
PERSONAL STATEMENT A postgraduate student of Management and Business Analytics at Nottingham Trent University. A pacesetter, a very dedicated, self-motivated and result-oriented person focused on causing a transformative change in the organisation I work. Reliable and dependable team player with excellent communication and organisational skills. Experienced in conducting comprehensive market research to identify key customer segments and target audiences. Creative marketer willing to think outside the box to secure impressive results.
Overview
27
27
years of professional experience
8
8
years of post-secondary education
Work history
Administrator
Forever Gratis Foundation
Lagos, Lagos, Nigeria
03.2020 - Current
- Planning and organisational skills: ensuring that we execute the aims and objectives of the Foundation and organising free medical services for the less privileged in society
- Problem-solving skills: finding innovative solutions on how to coordinate the provision of food, clothing and shelter to vulnerable children and widows in different locations
- Project management: providing guidelines on how to execute each project and achieving targets on time
- Financial literacy: develop and manage comprehensive budgets that align with the Foundation's priorities and goals
- Provided support and supplies to volunteers to successfully carry out duties.
- Supported cash flow management by developing projections for annual revenues, including donations, sales and grants.
- Supported advertising and marketing efforts with illustrative material and creative collateral.
Education and Training Consultant
Maribet Consult Ltd
Lagos
01.2016 - 12.2019
- Provided directions for students who wanted to pursue higher education both at home and abroad and to parents seeking good schools for their children
- Conducted thorough analyses of clients' organisational structure, processes and operations to identify areas for improvement
- Designed websites, blogged and copywriting, email marketing and managed traditional & social media
- Visited different schools and classrooms to monitor lessons and provide valuable feedback.
- Sourced and screened high-quality candidates to plug recruitment gaps.
- Counselled teachers to plan, develop and execute programmes to align with grade levels.
- Developed and conducted in-service training sessions for teachers and counsellors to meet goals and objectives.
- Tracked marketing and sales performance and innovated strategies to gain favourable results.
- Attended marketing events and conferences to raise brand awareness.
- Analysed marketing metrics to evaluate campaigns and make data-driven decisions.
- Planned events and activations to enhance brand presence and customer engagement.
Nursery School Director
Maribet School
Lagos, Nigeria
07.2012 - 12.2015
- Motivated and supported instructional personnel to strive for superior performance
- Contributed to the planning and design of the school facilities ensuring they met educational needs, safety standards and accessibility requirements
- Monitored, managed budget and made adjustments needed to ensure financial sustainability
- Prioritised resource allocation based on educational priorities, student needs and strategic goals
- Engaged in the smooth running of the school and ensured profitability of the school
- Developed and designed the curriculum following the mission of the school
- Visited other schools in pretence for child enrolment to get vital information to help management decision-making
- Successfully organised open days for potential parents that came in their numbers.
- Promoted emotional and social development of children, encouraging learning through play and sensory activities.
- Maintained clean, safe play environments, disinfecting toys and surfaces regularly.
- Created stimulating learning environments to motivate educational engagement and development.
- Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum.
- Developed trusting relationships with children, parents and staff.
Event Centre Administrator/Planner
Kiddiwinky Limited
Lagos, Lagos
07.2011 - 06.2012
- Initiated effective promotional strategies by considering the characteristics of the target audience and chose the most suitable channels and messages to attract fun lovers and their families
- Analysed data and performance metrics to evaluate the effectiveness of marketing strategies and identified areas for improvement
- Supervised kitchen operations and ensured that quality and safety standards were met
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing assignments.
- Identified and resolved potential issues for smooth event operations without incidents.
- Marketed and promoted events to generate excitement and boost attendance.
- Delivering high-quality events, consistently exceeding client expectations.
- Collected and analysed event feedback to measure success of events and identify areas for improvement.
- Coordinated diverse team of vendors and suppliers to meet deliverables on time and within budget.
- Created venue layouts that maximise space and increase profits.
- Understood event timelines and coordinated staff to meet required deadlines.
Principal Consultant
Maribet Consult
Lagos
01.2004 - 06.2011
- Edited and published a guide to schools in Nigeria bi-annually
- Used Coreldraw, Microsoft Word, Excel and PowerPoint to communicate and design
- Collaborated with the marketing unit to meet financial targets and corporate objectives.
- Ensured that the quarterly education magazines came out during term time
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer.
- Briefed candidates about responsibilities, salary and job benefits.
- Interviewed, assessed and matched prospective applicants with vacancies at client companies.
- Informed candidates about interview results and made job offers to successful interviewees.
- Developed a strong understanding of client companies' values, work culture, and environment.
- Conducted market research to better understand key customer segments.
- Researched competitors and demographics to compare and assess best marketing techniques.
- Selected advertising sites and media channels ideal and compatible with brand.
- Identified new customer segments and target audiences to expand reach.
Business Development Manager
Cisah Consult
Lagos, Nigeria
09.1999 - 12.2003
- Analysed market trends, competitor activities and customer behaviour to identify business opportunities and potential threats for a new audit software that was introduced into the Nigerian market
- Cultivated and maintained relationships with clients, partners and stakeholders to foster long-term business connections.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Influenced key decision-making and established trust with stakeholders.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
Front Desk/Customer Service Officer
Zenith Bank Ltd
06.1998 - 12.1998
- Ability to work under pressure: worked at both the branch and head office level to process the voluminous account opening forms and form Ms while keeping customers satisfied
- Positive attitude: maintained a positive and friendly attitude to create a welcoming atmosphere for visitors
- Efficient delivery: assisted operations teams with queries and ensured that customers received responses promptly
- Team player: worked very well with colleagues, shared information when due and supported others for excellent service.
Telephone Operator/Receptionist/Cash & Teller
Standard Trust Bank Ltd
05.1997 - 04.1998
- Crisis management: assisted and routed emergency calls to appropriate authorities
- Confidentiality: kept sensitive information discussed during phone calls as confidential and adhered to privacy policies.
Education
MSc - Management and Business Analytics
Nottingham Trent University
Nottingham 09.2023 -
M.Ed - Educational Administration and Planning
University of Lagos
Lagos, Nigeria 09.2012 - 07.2013
Executive MBA - Administration
ESUT Business School
Lagos, Nigeria 09.1998 - 04.2000
BSc.Ed - Education Economics
Obafemi Awolowo University
Osun State, Nigeria 09.1991 - 07.1997
Skills
- Ability to prioritize
- Public Relations
- Brand-building strategies
- Marketing campaign management
- Digital strategy development
- Internet and email marketing
- Strong time management
- Publishing expertise
- Organised and efficient
- Relationship building
- Social media marketing
- Exceptional copywriter
Interests
I love driving, swimming, photography, You Tubing and reading
Additional Information
- November 2019 to February 2021 Assistant General Secretary (elected), STC Old Girls Association
- January 2018 to August 2018 Volunteer Reading Teacher, Hope Centre School
- September 2015 to January 2019 Class President, STC Old Girls 1989 Set
Languages
English
Fluent
Yoruba
Native
Igbo
Elementary
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
MSc - Management and Business Analytics
Nottingham Trent University
09.2023 -
Administrator
Forever Gratis Foundation
03.2020 - Current
Education and Training Consultant
Maribet Consult Ltd
01.2016 - 12.2019
M.Ed - Educational Administration and Planning
University of Lagos
09.2012 - 07.2013
Nursery School Director
Maribet School
07.2012 - 12.2015
Event Centre Administrator/Planner
Kiddiwinky Limited
07.2011 - 06.2012
Principal Consultant
Maribet Consult
01.2004 - 06.2011
Business Development Manager
Cisah Consult
09.1999 - 12.2003
Executive MBA - Administration
ESUT Business School
09.1998 - 04.2000
Front Desk/Customer Service Officer
Zenith Bank Ltd
06.1998 - 12.1998
Telephone Operator/Receptionist/Cash & Teller
Standard Trust Bank Ltd
05.1997 - 04.1998
BSc.Ed - Education Economics
Obafemi Awolowo University
09.1991 - 07.1997
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