KOBIMDI COLLINS CHIKE
Eastleigh
Summary
Compassionate and experienced Senior Mental Health Support Worker with a strong background in delivering person-centered care to individuals with complex psychological needs. Skilled in supporting mental health care plans, de-escalating challenging behaviors, and promoting emotional well-being through therapeutic engagement. Experienced in working collaboratively with multidisciplinary teams and contributing to a safe, structured environment. Demonstrates strong leadership and mentoring skills, while maintaining focus on patient dignity, autonomy, and recovery. Proactive, observant, and dedicated to continuous improvement in mental health support services.
Overview
17
17
years of professional experience
Work History
Senior Health Care Support Worker Band 3 (SHCSW)
Hampshire and Isle of Wight healthcare NHS Foundation Trust, Bluebird House
03.2024 - Current
- Lead and supervise healthcare support staff, ensuring efficient task delegation and smooth service delivery.
- Deliver high-quality, person-centred care to support patients’ physical, emotional, and psychological well-being.
- Monitor patient health, including vital signs and treatment responses, and administer medications and procedures as required.
- Assess patient needs and develop, implement, and evaluate individualised care plans.
- Maintain accurate documentation of care delivery, patient progress, and clinical outcomes.
- Collaborate with multidisciplinary teams—nurses, physicians, and therapists—to coordinate and ensure continuity of care.
- Act as a liaison between patients, families, and healthcare providers, advocating for patient needs and preferences.
- Provide training, guidance, and ongoing support to healthcare support workers and other team members.
- Communicate effectively with patients, families, and care teams to support informed decisions and enhance patient experiences.
Health Care Support Worker Band 2 (HCSW)
University Hospital Southampton NHS Foundation Trust. (NHSP) -Agency worker
02.2024 - Current
- Assist with direct patient care, including personal hygiene, mobility, and feeding.
- Support individualized care plans under the supervision of senior healthcare staff.
- Offer emotional support and companionship, fostering a caring and respectful environment.
- Collaborate with multidisciplinary teams to ensure coordinated and consistent patient care.
- Monitor and report changes in patient conditions to senior staff promptly.
- Liaise with external care agencies as instructed to support continuity of care.
- Assist with safe preparation and administration of medications under supervision.
- Maintain strict patient confidentiality and uphold ethical and professional standards.
- Prepare and serve nutritious meals tailored to patient needs.
- Aid patients with mobility, transfers, and the use of assistive devices.
- Identify and report safety concerns, advocate for patients, and implement safety measures.
HealthCare Support Worker Band 2 (HCSW)
WNA Healthcare: (Elmleigh Hospital, Gosport War Memorial Hospital, Bluebird House, Ravenswood House, Western Community Hospital, Antelope House, Southfield Hospital, Ashford)
03.2023 - 02.2024
- Monitored and documented behavioral changes to support timely care interventions.
- Maintained constant observation to ensure patient safety and well-being within hospital premises.
- Recorded health data accurately, complying with confidentiality and regulatory standards.
- Conducted risk assessments to prevent hazards and deliver safe, effective care.
- Applied de-escalation and restraint techniques when managing aggressive behavior.
- Monitored nutritional intake and output to support patients’ dietary needs.
- Provided personal care support including hygiene, dressing, and housekeeping tasks.
- Assisted with feeding and fluid intake, ensuring adequate nutrition and hydration.
- Performed vital sign checks: blood pressure, temperature, respiration, pulse, and blood sugar.
- Supported emergency response procedures and administered basic first aid when necessary.
- Utilized electronic patient observation systems for real-time care tracking.
- Coordinated and engaged patients in recreational activities to promote well-being.
- Maintained detailed care documentation and daily records to inform clinical teams.
Healthcare support worker
Leeds Hospital
01.2020 - 12.2022
- Provided physical and emotional support to maintain high patient morale and wellbeing.
- Assisted with personal hygiene tasks while ensuring dignity, privacy, and independence.
- Delivered person-centred care by following individual care plans for up to five patients.
- Monitored physical and emotional health, reporting changes to update care strategies.
- Participated in patient and family discussions to adapt care plans for better outcomes.
- Accurately documented care activities, observations, and patient progress for records.
- Administered routine checks, including blood pressure and blood tests.
- Supported patients during hospital appointments, ensuring safety and comfort.
- Promoted safe living environments, minimizing risks and enhancing quality of life.
- Maintained strict confidentiality and adhered to care compliance standards.
- Sterilized medical and mobility equipment following hygiene protocols.
- Encouraged patient engagement in leisure and creative activities to support holistic care.
- Collaborated with clinical teams and hospital departments to ensure continuity of care.
- Assisted in mobility, dressing, and daily living tasks with sensitivity and professionalism.
Regional Sales and Operations Manager
Champion Fixed Odds Limited
01.2008 - 12.2019
- Grew regional sales by 15–25% annually through seasonal promotions and targeted field marketing.
- Recruited 20+ new users, agents, and affiliates weekly, strengthening regional presence.
- Gathered feedback from 50+ clients to drive long-term business and process improvements.
- Oversaw daily operations of multiple retail betting shops, ensuring compliance, cleanliness, and staff efficiency.
- Improved customer service quality through staff training and commission-based incentive programs.
- Monitored P&L performance and managed budgets to meet regional financial targets.
- Streamlined cash handling: balanced tills, prepared daily reports, and managed weekly remittances.
- Reduced costs through better staffing, inventory control, and equipment management.
- Boosted operational efficiency with technology upgrades and clear sanitisation schedules.
- Maintained strong relationships with users, agents, vendors, and internal stakeholders.
Education
BSc - Applied Biochemistry
Enugu State University of Science And Technology
Nigeria07.2006
Skills
- Computer: Proficient in Microsoft Office Tools
- Risk Assessment & Management
- Crisis Intervention, Training & Mentoring
- Communication & Interpersonal Skills
- Mental Health Care & Support
- Confidentiality & Ethical Practice
- Team Collaboration, Emotional Support & Advocacy
- Resilience & Stress Management
Accomplishments
Care Homes • Young people's camps • Learning disability/ Autism • Inpatient Psychiatric Hospitals/ Outpatient Mental Health Clinics • Psychiatric Nursing Homes • Forensic Mental Health Facilities • Psychiatric Unit (PU) • Personal care • Basic Life Support • Health & Safety • Record Management . Immediate Life Support
Additional Information
- PMVA (Prevention and Management of Violence and Aggression) Mental Health - 2023, UK
(Essential for safely managing challenging and aggressive behaviors.) - Certified Mental Health Support Worker, UK
(Core qualification specific to the role.) - Safeguarding Adults Level 1 & 2 (Adult Support and Protection), 2023, UK
(Critical for protecting vulnerable adults.) - Therapeutic Observation, 2023, UK
(Key for monitoring mental health patients effectively.) - Suicide Awareness, 2023, UK
(Vital for identifying and responding to suicide risk.)
Timeline
Senior Health Care Support Worker Band 3 (SHCSW)
Hampshire and Isle of Wight healthcare NHS Foundation Trust, Bluebird House
03.2024 - Current
Health Care Support Worker Band 2 (HCSW)
University Hospital Southampton NHS Foundation Trust. (NHSP) -Agency worker
02.2024 - Current
HealthCare Support Worker Band 2 (HCSW)
WNA Healthcare: (Elmleigh Hospital, Gosport War Memorial Hospital, Bluebird House, Ravenswood House, Western Community Hospital, Antelope House, Southfield Hospital, Ashford)
03.2023 - 02.2024
Healthcare support worker
Leeds Hospital
01.2020 - 12.2022
Regional Sales and Operations Manager
Champion Fixed Odds Limited
01.2008 - 12.2019
BSc - Applied Biochemistry
Enugu State University of Science And Technology
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