K M HASAN IMAM SHUVO
London,United Kingdom
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Overview
6
6
years of post-secondary education
14
14
years of professional experience
Work history
Marketing Manager
Neuron Educare
London
2026.06 - 2026.07
- Aligned marketing objectives with business goals, ensuring coherent strategy implementation.
- Streamlined internal processes to enhance efficiency in the marketing department.
- Led high-performing marketing team focused on creative innovation and client satisfaction.
- Identified new customer segments and target audiences to expand reach.
- Oversaw event management duties, delivering memorable experiences for attendees.
Business development manager
DG Study World
London
2025.11 - 2026.06
- Devised comprehensive business plans, enabling sustainable growth.
- Assessed competitor activities for strategic positioning.
- Led cross-functional teams to deliver complex projects on time and budget.
- Conducted market research to identify potential business opportunities.
- Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
- Prepared and delivered winning client proposals, business presentations and sales pitches to C-level executives.
Store Manager
NI Hospitality Ltd
Belfast
2025.07 - 2025.10
- Managed staff rosters to ensure optimal coverage during peak times, improving customer service.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Oversaw visual merchandising efforts that enhanced overall store appearance.
- Streamlined operations to maximise efficiency and reduce waste, enhancing overall productivity.
- Conducted performance appraisals for staff, delivering constructive feedback and identifying development opportunities.
Security Supervisor
ASEL Argenbright Security Ltd
Belfast
2024.07 - 2025.06
- Led first line supervision and leadership of security team, ensuring high standards of manned guarding for assigned contract.
- Managed teams and handled visitors in high-stress situations, successfully de-escalating incidents while maintaining relationships with PSNI.
- Operated and controlled CCTV systems for proactive security and incident response, including emergency response and incident management.
- Maintained all relevant legislation and site-specific protocols, including health & safety (H&S), SIA licensing requirements.
Ass. Manager
Starbucks (The Yeti Café)
Belfast
2023.09 - 2024.06
- Lead a team of 20 people including 3x supervisors and 1x kitchen manager.
- Assistance in recruiting new team members and advertising company recruiting policies.
- Assisted customers with tailored recommendations, party bookings, online service management, and monitoring KPIs to improve overall experience.
- Designed food and coffee offerings to enhance customer attraction and service quality.
- Facilitated event planning to enhance collaboration, boost company visibility, and elevate service quality through new flavour additions.
Class Representative of MBA Program
University of Ulster
Belfast
2022.01 - 2023.09
- Represented over 75 MBA peers in discussions with faculty and course director, addressing and resolving student concerns and suggestions to enhance programme experience.
- Resolved issues between student body and faculty, ensuring a seamless academic experience and promoting effective communication.
- Facilitated a transparent feedback loop with the course director contributing to the continual refinement and improvement of the MBA programme curriculum and delivery.
- Fostered a unified learning environment by engaging classmates and prioritising resolution of shared concerns, contributing to a collaborative academic atmosphere.
Supervisor
Subway
Belfast
2023.05 - 2023.08
- Oversaw shift activities to enhance operational efficiency and service delivery.
- Trained new employees on till operation, customer service, and cleaning standards to ensure high quality and consistency.
- Collaborated with manager to create staff schedules and manage inventory supplies.
- Assisted multiple brands during low staffing levels to maintain service continuity and customer satisfaction.
- Maintenance of store hygiene, ensuring chemical safety protocol, cross-contamination and food allergens.
Business Development Analyst (Intern offered by UU)
Glenside Farm Ltd
Belfast
2022.12 - 2023.05
- Identified marketing opportunities for products and services.
- Optimised costs and monitored financial goals.
- Pursued funding opportunities, grants, and volunteer engagement.
- Project planning and project management e.g. B2G, B2C, B2B.
- Support implementing organisational strategic agenda.
- Facilitated outreach programs aimed at assisting vulnerable groups and asylum seekers in the community.
- Report generation on progressive loop of SDGs in the social economy sector.
Customer Service Advisor
Chopstix
Belfast
2022.05 - 2022.12
- Managed cash handling, inventory checks, and store openings and closings to maintain efficient business operations.
- Completed food handling training to ensure safe customer service.
- Executed standard operation manual in food preparation and delivery.
Sales and Operations Manager
Meheranch Agro & Biotech
Dhaka
2020.05 - 2022.01
- Established sales KPIs with targeted performance objectives to drive team accountability.
- Enhanced market lead generation, increasing sales opportunities for durable farm equipment, herbicides, pesticides, and industrial chemicals.
- Monitored market dynamics by tracking operational workflow and coordinating activities with distribution channels and analysing standard manufacturing capacity.
Co-founder
CADSTAR
Dhaka
2014.04 - 2022.01
- Led product development initiatives to enhance market competitiveness and innovation.
- Coordinated R&D outsourcing to foster innovation and streamline processes.
- Trained manpower in SolidWorks for CAD and simulation, enhancing technical capabilities.
Research and Development Manager
Nelsite Incorporation
2019.11 - 2020.04
- Evaluated products for competitive advantages, assessed market position, and conducted life cycle sustainability assessments to inform strategic decisions.
- Created visual prototypes to improve product aesthetics and optimise user experience based on user feedback.
- Professional training on Japanese language e.g. JLPT 5 and JLPT 4.
Project Manager
FLOW TECHNOLOGIES LTD
Dhaka
2017.07 - 2019.10
- Maintained detailed logs of project timelines, workforce hours, and resource utilisation to track project progress and inform decision-making.
- Designed service contracts for repair or replacement to enhance service delivery and customer satisfaction.
- Developed training programmes to ensure adherence to quality standards.
- Facilitated commissioning of HVAC solutions, inspections, and machinery support to ensure operational readiness.
Ass Manager
Everco Business Ltd
Dhaka
2016.07 - 2017.06
- Diagnosed components for compliance with safety regulations, ensuring operational integrity.
- Implemented cost-cutting strategies and designs to optimise resource allocation.
- Facilitated discussions with operators to clarify and align on operational requirements, enhancing workflow.
- Executed marketing strategies to enhance brand visibility.
Management Trainee
TOYOTA NAVANA 3S CENTER LTD
Dhaka
2015.11 - 2015.12
- Streamlined processes to enhance speed and efficiency while maintaining high quality standards.
- Ensured compliance with Toyota Global Guideline through regular audits and assessments, contributing to operational integrity.
- Performed thorough pre-delivery inspections and followed up with post-delivery services, ensuring quality assurance and customer satisfaction.
- Job card readiness, assignment of dedicated technician following test run, and promptly and accurately handover to customer.
Team Manager
Shell Eco Marathon Asia
Manila
2014.06 - 2015.03
- Secured 7th place in global gasoline category, demonstrating competitive performance.
- Delivered a mileage of 49 kmpl for 'BD-71', showcasing engineering efficiency.
- Designed vehicle to emphasise innovation, earning special recognition for unique attributes.
- Pioneer Representative of Global Automotive contest SEM (Shell Eco Marathon) 2015.
Team Leader
Aust Mechanic
Dhaka
2013.01 - 2013.04
- Implemented new working methods which improved overall efficiency of the team operations.
- Addressed employee grievances to maintain a positive workplace environment, minimising potential workplace disputes.
- Boosted customer satisfaction through attentive service and collaboration with team members through close collaboration with the team.
- Achieved 2nd runner up in an inter-university contest by ESAB, addressing design challenges for disabled individuals in public transport.
Education
Master of Business Administration - Business Management, Marketing and Finance
Ulster University
Belfast 2022.01 - 2023.09
Bachelor's degree - Mechanical Engineering
Ahsanullah University Of Science & Technology
Dhaka 2012.01 - 2016.06
Skills
- Technical Sales
- CRM software
- Proficiency in Business Automation
- Digital marketing
- Social media advertising
- Value propositions
- New business acquisition
- Comparative analysis
- Visual communication
- Proficiency in ERP
- Business planning
Languages
Bengali - Expert
English - Fluent
Hindi - Fluent
Urdu - Fluent
Japanese - Fluent
Arabic - Intermediate
Digital Portfolio
- Https://bd.linkedin.com/in/hasanimamshuvo
- Https://www.facebook.com/hasan.i.shuvo
- Https://www.youtube.com/channel/UCbvmYi2ESvtO41PV-NkwRjA
Affiliations
- Music, Community Engagement, Training.
Accomplishments
- Shell Eco Marathon Award, 2015 (Manila, Philippines).
- Mobility Award by ESSAB, 2012 (2nd Runner-Up)
- Automation & PLC Activation 2016 (BCSIR)
Timeline
Marketing Manager
Neuron Educare
2026.06 - 2026.07
Business development manager
DG Study World
2025.11 - 2026.06
Store Manager
NI Hospitality Ltd
2025.07 - 2025.10
Security Supervisor
ASEL Argenbright Security Ltd
2024.07 - 2025.06
Ass. Manager
Starbucks (The Yeti Café)
2023.09 - 2024.06
Supervisor
Subway
2023.05 - 2023.08
Business Development Analyst (Intern offered by UU)
Glenside Farm Ltd
2022.12 - 2023.05
Customer Service Advisor
Chopstix
2022.05 - 2022.12
Master of Business Administration - Business Management, Marketing and Finance
Ulster University
2022.01 - 2023.09
Class Representative of MBA Program
University of Ulster
2022.01 - 2023.09
Sales and Operations Manager
Meheranch Agro & Biotech
2020.05 - 2022.01
Research and Development Manager
Nelsite Incorporation
2019.11 - 2020.04
Project Manager
FLOW TECHNOLOGIES LTD
2017.07 - 2019.10
Ass Manager
Everco Business Ltd
2016.07 - 2017.06
Management Trainee
TOYOTA NAVANA 3S CENTER LTD
2015.11 - 2015.12
Team Manager
Shell Eco Marathon Asia
2014.06 - 2015.03
Co-founder
CADSTAR
2014.04 - 2022.01
Team Leader
Aust Mechanic
2013.01 - 2013.04
Bachelor's degree - Mechanical Engineering
Ahsanullah University Of Science & Technology
2012.01 - 2016.06