KLAUDIA RÓŻA PIETRASZEWSKA
Bletchley
Summary
PERSONAL SUMMARY: Highly motivated and conscientious barber technician with competent hairdressing skills and a proven ability to deliver high-quality results. Experienced in providing excellent customer service in fast-paced environments, with strong communication, multitasking, and organizational skills. Seeking to bring my customer-focused approach, attention to detail, and ability to work under pressure to a grocery store assistant or cashier role while continuing to develop my career objectives in a dynamic and collaborative setting.
Overview
9
9
years of professional experience
Work history
Cashier
Aldi
08.2021 - Current
- Delivery Management - Received and organized deliveries, ensuring stock was checked, stored, and displayed in a timely and efficient manner
- Stock Control - Managed stock levels, conducted inventory checks, and ensured shelves were fully stocked and organized for easy access
- Duties - Operated the cash register, processed transactions, and provided excellent customer service at checkout
- Self-Service Assistance - Assisted customers with self-service checkouts, resolving any issues and ensuring a smooth and efficient process
- Bakery Operations - Supported the bakery department by ensuring products were displayed, fresh, and replenished as needed
- Customer Service - Delivered exceptional service by addressing customer inquiries, assisting with product selection, and providing a positive shopping experience.
Customer Service Representative
South Harrow - Poundland
11.2019 - 05.2024
- Assisted customers, answered queries, and provided product recommendations.
Order Fulfilment
HOBBS
07.2020 - 08.2021
- Picked and packed customer orders with attention to detail, ensuring timely and accurate shipments
- Stock Control - Conducted regular stock counts and maintained organized storage areas to optimize efficiency
- Health and Safety Compliance - Adhered to safety protocols, ensuring a clean and safe working environment for all warehouse staff.
Cashier
Greenford - Royal Mail
05.2020 - 07.2020
- Processed payments, operated the register, and maintained efficient checkout operations
- Mail Sorting and Distribution - Efficiently sorting and organising mail for delivery, ensuring accurate and timely dispatch
- Team Collaboration - Working closely with colleagues to ensure smooth daily operations and customer satisfaction
- Quality Control - Monitored the condition of incoming parcels, identifying potential issues early to minimize damage and delays
- Handling Damaged Parcels - Assessed and processed damaged parcels, ensuring proper documentation and timely resolution
- Managing Lost and Returned Parcels - Investigated and tracked lost or returned items, liaising with customers and departments to resolve issues.
Stock Assistant
Covent Garden, Pandora
05.2018 - 01.2019
- Delivering exceptional service and personalized assistance to customers
- Product Knowledge - In-depth understanding of jewelry and ability to advise customers on purchases
- Sales Skills - Meeting and exceeding sales targets through effective upselling and cross-selling techniques
- Visual Merchandising - Maintaining attractive product displays to enhance customer experience
- Cash Handling - Accurate processing of transactions and maintaining till balance
- Problem Solving - Resolving customer inquiries and issues efficiently and professionally, - Restocked shelves, managed stock levels, and ensured store organization.
Trevor Sorbie Salon
Hampstead
04.2017 - 11.2017
- Haircutting and Styling - Proficient in performing various hairstyles and cuts for men and women, tailored to individual preferences
- Shampooing and Conditioning - Skilled in preparing clients for services by washing and conditioning hair with proper techniques
- Team Collaboration - Experience working effectively with stylists and staff to ensure smooth salon operations and exceptional client service
- Customer Interaction - Strong ability to consult with clients to understand their needs and provide personalized recommendations
- Salon Maintenance - Knowledge of maintaining a clean, organized, and hygienic workspace, adhering to salon health and safety standards.
Shorn Barbers
08.2015 - 04.2017
- Haircutting and Styling Expertise - Proficiency in various cutting techniques (e.g., fades, layers, trims) and styling to suit client preferences and trends
- Beard Grooming and Shaving - Skilled in beard trimming, shaping, and traditional razor shaving for precise results
- Customer Service - Ability to build rapport with clients, ensure satisfaction, and provide a comfortable experience
- Sanitation and Hygiene - Knowledge of maintaining a clean and safe workspace, adhering to health regulations
- Product Knowledge - Understanding of hair and beard care products to recommend appropriate solutions to clients.
Alex - Barber Salon
06.2015 - 08.2015
- Proven ability to work collaboratively as part of a team, ensuring seamless delivery of professional services and achieving shared goals
- Quick to adapt to new environments, processes, and technologies with a positive and proactive attitude
- Eager to learn and continuously improve skills, including pursuing advanced qualifications such as a Master's in Hairdressing
- Detail-oriented, ensuring the quality, precision, and accuracy of all tasks performed, whether in customer service or technical roles
- Committed to fulfilling duties to a high standard, drawing on expertise as a barber and hairdresser technician, as well as retail experience.
Education
2018
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Technical College, Sassoon Academy
2013
2010
Additional Information
- HOBBIES hairdressing gym fashion travelling
Timeline
Cashier
Aldi
08.2021 - Current
Order Fulfilment
HOBBS
07.2020 - 08.2021
Cashier
Greenford - Royal Mail
05.2020 - 07.2020
Customer Service Representative
South Harrow - Poundland
11.2019 - 05.2024
Stock Assistant
Covent Garden, Pandora
05.2018 - 01.2019
Trevor Sorbie Salon
04.2017 - 11.2017
Shorn Barbers
08.2015 - 04.2017
Alex - Barber Salon
06.2015 - 08.2015
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Technical College, Sassoon Academy
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