Summary
Overview
Work history
Education
Skills
Timeline
Generic

Klaudia Swierzowska

Derby,Derbyshire

Summary

I have been working for DHL for 7 years where I have learnt and developed as an DHL leader. I have been in my current role now (sort senior agent) for 4 years where I have had the experience to lead teams in a high pressured environments while maintaining strong operational performance. In recent months I have taken on extra reasonability by stepping up into a supervisor role which has helped me develop key skills to become a more complete leader. I am keen to continue learning and developing within DHL which is why I believe I am ready to take that next step in my career and embrace a greater responsibilities in a permanent leadership role.

Overview

12
12
years of professional experience

Work history

operations sort senior agent

DHL
Derby, Derbyshire
07.2021 - Current
  • Resolved conflicts effectively, promoting harmony within the workforce.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Coached team members through new or difficult workflows.
  • Delegated tasks to make best use of individuals' skills.
  • Taking on extra responsibilities in my supervisor absence such as dealing with difficult members of staff.
  • Help manage the teams holidays and training.
  • Conducting daily PD'S.
  • Working towards achieving KPI'S on a nightly basis.

Operations sort agent

DHL
Derby, Derbyshire
06.2018 - 07.2021
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Working within a team to achieve desired results.
  • Making sure area is set up safely and correctly for the shift ahead.
  • Coming out of my comfort zone by supporting the leadership team in their absence.
  • Making sure correct freight goes to the right destinations on time.

Sainsburys Cleaner

Sainsbury's
Derby, Derbyshire
03.2013 - 04.2018
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.

Education

GCSEs - Maths

Noel Baker School
Derby

GCSEs - English

Noel Baker School
Derby

GCSEs - BTEC Science

Noel Baker School
Derby

A-Levels - BTEC Level 3 Health and Social Care

Noel Baker School
Derby

A-Levels - BTEC Sport Level 3

Noel Baker School
Derbt

Skills

  • People Skills
  • Communication
  • Approachable
  • Team work
  • Time Management
  • Dynamic

Timeline

operations sort senior agent

DHL
07.2021 - Current

Operations sort agent

DHL
06.2018 - 07.2021

Sainsburys Cleaner

Sainsbury's
03.2013 - 04.2018

GCSEs - Maths

Noel Baker School

GCSEs - English

Noel Baker School

GCSEs - BTEC Science

Noel Baker School

A-Levels - BTEC Level 3 Health and Social Care

Noel Baker School

A-Levels - BTEC Sport Level 3

Noel Baker School
Klaudia Swierzowska