KLAUDIA SIMONOVA
Northampton
Summary
Motivated and detail-oriented law student seeking an administrative role. Experienced in customer service and team support within fast-paced environments. Proficient in communication, organisation, and task management, with exposure to office administration including email handling and application review. Committed to maintaining professionalism and ensuring efficient day-to-day operations.
Overview
2027
2027
years of professional experience
Work History
Waitress
Zizzi
04.2024 - Current
- Accumulated 2 years of experience across four diverse locations.
- Adapted effectively to new teams and varied work environments.
- Delivered high-quality customer service in demanding settings.
- Managed orders with precision and maintained a strong attention to detail.
Administrative Work Experience
Northamptonshire County Council
- Assisted with administrative tasks by reviewing applications.
- Supported communication efforts by observing and replying to professional emails.
- Acquired knowledge of office procedures and communication systems.
- Recognised the importance of confidentiality and accuracy in office work.
Waitress & Supervisor
Jesters Bistro Bar
- Led a team in a busy environment to ensure efficient daily operations.
- Supervised staff and delegated tasks to optimise workflow.
- Resolved customer complaints and enquiries to enhance service quality.
- Managed bookings and coordinated daily service organisation.
- Oversaw payment processing and maintained accurate transaction records.
- Trained new staff and promoted ongoing team development.
Tutor (English Language)
- Conducted one-to-one tutoring for Slovak students.
- Enhanced communication and academic performance through improved student confidence.
- Tailored teaching methods to individual learning needs.
Volunteer Work
- Coordinated local fundraising efforts to provide aid for Ukraine.
- Oversaw the collection, organisation, and packing of donations for effective distribution.
Education
Undergraduate Degree - Law in Practice
University of Greenwich
Greenwich, GRE2026
A-Levels - English Literature, Business, German, EPQ
Bedford Sixthform
Bedford, BDF01-2023
GCSEs - English, Maths, Science, Graphic Design, Dance, German, Business, RE, PE
Manor School Sport College
01-2021
Skills
- Attention to detail
- Confidentiality awareness
- Customer service
- Data entry
- Email handling
- Handling enquiries
- Maintaining accuracy
- Managing multiple tasks
- Organisation
- Prioritisation of tasks
- Professional communication
- Record-keeping
- Strong IT – Microsoft Word, Microsoft Outlook, and Microsoft Excel
- Strong verbal communication
- Strong written communication
- Team work
- Time management
Additional Information
Strong interest in law, reading, and research, Enjoy learning about different cultures and environments through travel, Highly adaptable and quick to learn new systems and processes
Languages
English
Proficient
C2
Slovak
Proficient
C2
Czech
Upper Intermediate
B2
Hobbies and interests
- In my free time, I enjoy reading romance novels and exploring new destinations. Travelling allows me to experience different cultures and traditions firsthand, helping me develop a wider understanding of the world
Timeline
Waitress
Zizzi
04.2024 - Current
Administrative Work Experience
Northamptonshire County Council
Waitress & Supervisor
Jesters Bistro Bar
Tutor (English Language)
Volunteer Work
Undergraduate Degree - Law in Practice
University of Greenwich
A-Levels - English Literature, Business, German, EPQ
Bedford Sixthform
GCSEs - English, Maths, Science, Graphic Design, Dance, German, Business, RE, PE
Manor School Sport College