Klaudia Knapczyk

Swindon

Summary

Motivated and adaptable professional with experience in administration, customer service, and hospitality. Skilled at managing multiple priorities, building strong relationships, and delivering excellent service in fast-paced environments. Reliable, detail-oriented, and eager to contribute positively to a dynamic team

Overview

years of professional experience

Work History

Warehouse operative

GS Yuasa Battery

Swindon, Wiltshire

01.2026 - Current

Picked and packed GS Yuasa batteries accurately, following strict health and safety procedures.
Prepared orders, organised pallets, and maintained a clean, safe, and efficient workspace.
Scanned and tracked all shipments, keeping precise inventory records.
Adapted quickly to new processes and priorities in a fast-paced warehouse environment.
Assisted with stock rotation and replenishment to ensure smooth operations.

Business administrator

New College

Swindon, Wiltshire

09.2023 - 03.2025

Organized meetings, resulting in better team coordination.
Developed reports with detailed data analysis.
Greeting and assist students, staff, and visitors in a professional welcoming manner.
Handle incoming calls, emails, and inquiries, directing them to the appropriate department.
Manage staff and student appointments, meetings, and room bookings.
Assist with paperwork, data entry, and record-keeping for student enrollment and other college operations.
Process invoices, handle petty cash, and assist with budget tracking if required.
Use office software, student management systems, and databases to maintain accurate records.
Organized filing systems and maintained records and documentation in alignment with company policies and data security protocols.

Key Holder

Merkur Slots

Swindon, Wiltshire

03.2024 - 08.2024

Delivered excellent customer service in a fast-paced casino environment while maintaining professionalism at all times.
Assisted customers with enquiries, payments, and gaming-related support in line with company procedures.
Handled cash transactions accurately and responsibly, following strict security and compliance standards.
Worked effectively as part of a team to ensure smooth day-to-day casino operations.
Maintained a clean, safe, and welcoming environment for customers and staff.

Ice cream server

Max Ice Cream

Swindon, Wiltshire

02.2023 - 09.2023

Managed van operations independently, including stock, cash handling, and opening/closing procedures.
Delivered accurate, friendly customer service during busy periods by confirming orders and reducing errors.
Followed health, safety, and hygiene standards to ensure customer safety.
Demonstrated strong time management and multitasking while working full shifts independently.

Waitress

The Raj

Malmesbury, Wiltshire

10.2020 - 07.2022

Delivered fast, friendly service in busy hospitality settings.
Quickly learnt the full menu and assisted with orders, recommendations, and customer enquiries.
Trained new staff, maintained hygiene standards, and supported smooth daily operations.
Multitasked across food prep, clearing tables, and managing high-volume orders.

Griller

Pepe's Piri Piri

Swindon, Wiltshire

04.2021 - 06.2022

Took responsibility for food preparation, grilling, marinating chicken, and operating the fryer to company standards.
Quickly learned multiple kitchen stations and supported different tasks as needed during shifts.
Maintained cleanliness across workstations and dining areas, including clearing and cleaning tables.
Worked effectively in a fast-paced environment, multitasking to manage high order volumes.
Followed strict food safety and hygiene regulations to ensure consistent quality and safety.