Klarisa Roberts

• Ensured branch met all regulatory requirements for safe operation.
• Contact customers and prioritise my diary to achieve appointments and meet targets.
• Completed appraisals on cars, handling and processing important documents and customer payments.
• Liaised with customers, resulting in strong relationships and repeat business.
• Resolved customer complains, maintaining the company's reputation.
• Reviewed and analysed sales data to identify growth opportunities.
• Negotiated price of vehicles to customers and coming to agreements.
• Managed daily operations to ensure smooth running of the branch.

• Strived towards meeting set KPIs through effective leadership and teamwork.
• Implemented promotional displays on time, leading to increased sales volume during peak periods.
• Managed stock levels on the shop floor, ensuring availability of products at all times.
• Liaised closely with management regarding any operational issues or improvements in the ambient grocery section.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Forklift trained

Worked at ASDA Greenhithe (October 2021 - December 2024)

Joined ASDA Gravesend (June 2025 - Present)

• Facilitated efficient communication for smoother business operations by answering phone calls, emails, and other inquiries.
• Oversaw maintenance issues, promptly addressing any concerns that arose.
• Prepared reports for management reviews leading to more informed decision making.
• Organised meetings to ensure clear communication between various departments.
• Maintained professionalism whilst dealing with sensitive information, resulting in increased trust from colleagues.