Klara Trček
London,UK
Summary
Accomplished HR professional with extensive expertise in recruitment strategy, talent acquisition techniques, and onboarding processes. Demonstrates proficiency in HR policies, employment law, and health and safety compliance. Skilled in project coordination, stakeholder collaboration, and employee performance reviews. Adept at using applicant tracking systems and HRIS software to streamline operations. Committed to ethical practice and diversity initiatives while managing payroll administration and disciplinary procedures. Career goal: to leverage comprehensive HR skills to enhance organisational effectiveness.
Overview
9
9
years of professional experience
Work history
Office & HR Coordinator
Meanwhile Space
London, UK
11.2022 - Current
- Streamlined office organisation to optimise daily operations.
Executed comprehensive HR duties, fostering a compliant workplace environment. - Managed holiday scheduling to ensure smooth business operations all year round.
- Assisted in conflict resolution, fostering a harmonious work environment.
- Organised training sessions to enhance employees' skills and productivity.
- Liaised effectively with payroll department to resolve any salary discrepancies swiftly.
- Conducted exit interviews, gaining valuable insights for future improvement strategies.
- Developed employee handbooks, enhancing understanding of company policies and procedures.
- Ensured compliance to employment legislation by maintaining up-to-date records and contracts.
- Coordinated health and safety training programmes ensuring workplace safety standards are upheld.
- Screened applicant resumes meticulously, shortlisting suitable candidates efficiently.
- Delivered informative presentations at orientation sessions to familiarise new hires with company culture and values.
- Coordinated end-to-end recruitment processes for successful talent acquisition.
- Approved holiday and leave requests, maintaining staff levels required for daily operations.
- Addressed employee conflicts, following corporate procedures for timely resolution.
- Maintained and organised employee files for accurate, easily retrievable records.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Educated line managers on policy and process changes for implementation.
- Used staff survey findings to implement enhanced working conditions and practices.
- Directed company payroll processes, ensuring accuracy and adherence to deadlines.
- Established effective communication channels between management and staff for transparency.
- Updated job descriptions regularly, ensuring alignment with changing business needs.
- Coordinated recruitment drives for increased pool of potential candidates.
- Prepared paperwork related to HR functions timely, reducing administrative backlog significantly.
- Improved staff morale with regular team-building activities and initiatives.
EA to the Ambassador
Embassy of the Republic of Slovenia
London, UK
09.2023 - 09.2024
- Managed Ambassador's schedule, appointments, and travel arrangements efficiently.
- Handled correspondence and drafted official documents and letters meticulously.
- Facilitated communication with government officials, diplomats, and key stakeholders.
Planned and organised official events, meetings, and conferences successfully.
Head of Recruitment
Sälja
London, UK
01.2021 - 01.2022
- Streamlined hiring process by implementing new recruitment strategies.
- Ensured background checks were completed on time as part of the pre-employment process.
- Worked closely with HR team on succession planning initiatives, identifying key roles and potential internal candidates.
- Conducted regular training sessions to enhance team's interviewing skills.
- Utilised social media, job boards, and networking events for candidate sourcing.
- Maintained an active candidate pool through effective relationship management.
- Collaborated closely with department managers for better understanding of role requirements.
- Improved quality of applicants by revamping job descriptions and requirements.
- Scheduled in-person interviews to vet candidate qualifications and assess fit with company culture.
- Researched and analysed recruitment and vacancy metrics, evaluating hiring strategies to reduce vacancy times.
- Facilitated new hire onboarding to complete paperwork, acclimate to company culture and schedule training sessions.
- Sourced and vetted high-quality talent, screening applications and conducting due diligence to uncover best-suited candidates.
- Analysed market trends and data to assess hiring needs, talent pool statistics and current compensation scales.
- Briefed candidates about responsibilities, salary and job benefits.
- Informed candidates about interview results and made job offers to successful interviewees.
- Crafted offer letters, contracts and new starter paperwork in preparation for hirees.
- Provided guidelines and interviewing techniques to hiring managers to streamline process.
- Researched various advertising options to place ads and attract candidates.
- Wrote employee references for staff leaving company positions.
Account Manager
Reach London
London, UK
01.2021 - 12.2021
- Established strong rapport with clients through regular communication.
- Managed business relationships to ensure loyalty and long-term commitment.
- Assured timely delivery of products and services to meet customer expectations.
- Led team meetings for efficient communication and project updates.
- Achieved client satisfaction by managing key accounts effectively.
- Arranged and attended networking events, expanding professional contacts and prospects.
- Analysed sales data for identifying opportunities for growth.
- Monitored competitor activity, staying ahead in the market competition.
- Generated KPI reports to illustrate overall performance.
- Analysed client feedback to highlight areas in need of improvement.
- Trained and mentored new account representatives to deliver outstanding service.
- Employed an empowering leadership style and leveraged emotional intelligence to maintain strong rapport across all enterprise levels.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Produced sales and performance reports and delivered to senior management and stakeholders.
Personal Assistant
Ars Incolendi
Ljubljana
01.2017 - 12.2021
- Coordinated daily schedules for CEO with meticulous attention to detail.
- Filed documents systematically which increased ease of access when needed.
- Resolved administrative issues promptly, minimised downtime in operations.
- Coordinated company events that strengthened employee morale and engagement.
- Ensured smooth business travel arrangements for senior management.
- Managed correspondence, reduced response time by ensuring timely replies.
- Managed invoice processing tasks accurately and efficiently.
- Assisted in project management, contributed to successful completion of crucial projects.
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
- Streamlined administrative processes to improve office efficiency.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Updated company database regularly to maintain accurate records.
- Liaised with clients and stakeholders for effective relationship management.
- Provided personal assistance to CEO whilst travelling overseas on business trips.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
- Scanned and uploaded documents into digital filing system.
Education
Bachelor's degree - French Language and Literaure and Comparative Literature
Faculty of Arts
Ljubljana 10/2017 - 09/2020
Skills
- Onboarding and induction processes
- HRIS software knowledge
- Knowledge of employment law
- Health and Safety Compliance
- Training and Development
- Payroll administration
- Employee performance reviews
- MS Office
Languages
Slovene
Native
English
Fluent
French
Advanced
Serbo-Croatian
Advanced
Italian
Elementary
Timeline
EA to the Ambassador
Embassy of the Republic of Slovenia
09.2023 - 09.2024
Office & HR Coordinator
Meanwhile Space
11.2022 - Current
Head of Recruitment
Sälja
01.2021 - 01.2022
Account Manager
Reach London
01.2021 - 12.2021
Personal Assistant
Ars Incolendi
01.2017 - 12.2021
Bachelor's degree - French Language and Literaure and Comparative Literature
Faculty of Arts
10/2017 - 09/2020