Klaountia Broksi
London
Summary
A multilingual fluent in English, Greek, and Albanian, with a strong background in fashion and design. Demonstrates exceptional customer service, client care, and a keen sense of style, trends, and visual presentation. Proven ability to thrive in high-paced retail and front-desk environments, showcasing attention to detail and brand presentation. Creative thinker with excellent time management and multitasking skills under pressure. Confident working independently and as part of a team, aiming to leverage these competencies towards continued growth in the fashion industry.
Overview
2
2
years of professional experience
Work History
Front of house team member , Waiters
Wagamama
London
12.2024 - Current
- Upheld rigorous hygiene standards in all front-of-house areas.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Attended to customer's needs proactively for first-class waiting service.
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Checked guest satisfaction regularly, addressing any issues promptly.
Receptionist
L'amour Hairdressing
London
05.2024 - Current
- Greeted clients with warmth and professionalism, creating a welcoming first impression in a high-end salon environment.
- Managed appointment bookings, phone enquiries, and client check-ins with efficiency and attention to detail.
- Maintained a clean and elegant front desk area, reflecting the salon’s commitment to high standards and aesthetics.
- Handled customer concerns calmly and professionally, ensuring a positive client experience from start to finish.
Sales Assistants
Zara
London
10.2023 - 04.2024
- Delivered exceptional customer service in a fast-paced retail environment, consistently meeting daily sales targets and KPIs.
- Demonstrated strong product knowledge to assist customers with styling advice and drive confident purchase decisions.
- Efficiently managed stock replenishment, visual merchandising, and floor organisation to support seamless customer experiences.
- Adapted quickly to new collections and product drops, staying up to date with fashion trends to better assist style-conscious customers.
Education
UAL Level 3 - Art And Design
Barnet southgate collage
London 09.2023 -
Skills
- Fluent in [English, Greek and Albanian]
- Exceptional customer service and client care
- Strong sense of style, trends, and visual presentation
- Fast learner with a flexible, can-do attitude
- Experience in high-paced retail and front-desk environments
- Attention to detail and brand presentation
- Creative thinking with a background in fashion and design
- Confident working as part of a team or independently
- Time management and multitasking under pressure
Timeline
Front of house team member , Waiters
Wagamama
12.2024 - Current
Receptionist
L'amour Hairdressing
05.2024 - Current
Sales Assistants
Zara
10.2023 - 04.2024
UAL Level 3 - Art And Design
Barnet southgate collage
09.2023 -
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