Magdalena Plesniak
Salford,Greater Manchester
Summary
Detail-oriented professional with expertise in VAT returns processing, bank reconciliations, and database administration. Proficient in Microsoft Office Suite and advanced spreadsheet management, with a strong focus on data analysis and process optimisation. Demonstrates exceptional organisation, prioritisation, and precision under pressure to deliver accurate results. Skilled in team management and lean process improvement, driving operational efficiency while maintaining attention to detail. Committed to leveraging analytical skills and process improvement expertise to support organisational growth.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Senior Property Reconciliations Administrator
AJ Bell
Salford, Greater Manchester
08.2022 - 02.2025
- Prepared and submitted VAT returns to HMRC for diverse property portfolios
- Managed VAT registrations and de-registrations
- Oversaw financial records management ensuring regulatory compliance and discrepancy resolution
- Created and updated daily reports, managed financial statements
- Provided support to team leader by addressing FTRs and resolving customer complaints
- Delivered training sessions and coached team members to enhance procedural understanding and technical expertise
- Delegated tasks and managed workload to meet service level agreements
- Monitored team performance ensuring accuracy in reports and VAT returns
- Provided comprehensive secretarial support to the team leader, ensuring smooth daily operations within the executive suite.
- Used Microsoft Office tools and other software tools to create documents and clear communications.
- Developed plans and strategies to promote continuous improvement.
Waitresses
Dimitri’s
Manchester
05.2018 - 07.2022
- Enhanced customer satisfaction through attentive service
- Coached new staff on operational procedures
- Replenished stock and processed deliveries to maximise product availability.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Waitresses
Dodd’s
Ambleside, Cumbria
06.2016 - 05.2018
- Ensured customer expectations were consistently met
- Handled high volume calls to address customer inquiries and concerns.
- Oversaw daily operations to achieve high productivity levels.
- Completed end-of-day reports and performed till closing duties
- Replenished stock and processed deliveries to maximise product availability
Education
BSc (Hons) - Business and Financial Management
University of Salford
Manchester 09.2018 - 05.2022
Skills
- Microsoft Office Suite
- Spreadsheet proficiency
- Bank reconciliations
- Data analysis
- Organisation and prioritisation
- Precision under pressure
- Attention to details
- Team management
- Lean process improvement
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Custom
- Travelling
- Sport - Part of a ‘Rock Climbing UK’ community
- Photography
Accomplishments
Best performance in Bristol Market Strategy Management Simulation 2022
Digital Mindset course – CGMA 2021
Understanding Robotic Process Automation course – CGMA 2021
Affiliations
- Runner
- Mounteneering
- Rock Climbing - Part of a ‘Rock Climbing UK’ community
- Photography
Languages
Polish
Native
English
Fluent
German
Beginner
Timeline
Senior Property Reconciliations Administrator
AJ Bell
08.2022 - 02.2025
BSc (Hons) - Business and Financial Management
University of Salford
09.2018 - 05.2022
Waitresses
Dimitri’s
05.2018 - 07.2022
Waitresses
Dodd’s
06.2016 - 05.2018
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