Summary
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Kiyan Vithanage

Luton,England

Summary

Energetic worker dedicated to creating fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction. Hardworking team member with good people skills and willingness to help teammates. Rises to every challenge and seeks out opportunities to serve guests. Always ready to learn and expand abilities. Motivated individual enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Friendly Sales Associate adept at working in diverse retail and customer service environments. Responsible student aiming to find rewarding career in retail industry. Ready to apply and sharpen leadership skills to assist team. Focused on learning ins and outs of retail field.

Work history

Team member

Tip Top Outlet
Luton, England
06.2022 - 06.2022
  • Upsold extras to help increase daily revenue intakes.
  • Sold to customers a promoting fun atmosphere
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Devised and implemented retail outlet policies.
  • Recommended retail products for clients' at-home usage.
  • Delivered friendly customer service in high-paced retail environment.
  • Developed and maintained advanced [Area of expertise] retail knowledge.
  • Followed company procedures and guidelines for smooth retail operations.
  • Assisted with opening and closing of retail branch office.
  • Informed guests of appropriate products available to increase retail sales.
  • Performed financial transactions in a fast-paced retail store environment.
  • Increased retail sales through persuasive, thorough aftercare advice and product recommendations.
  • Wrapped and bagged purchases for customers to easily carry items without damage.
  • Helped customers make product and service selections among range of options.
  • Counted change correctly and issued customer receipts.
  • Greeted customers entering store and responded promptly to customer needs.
  • Kept checkouts areas and general store clean and orderly.
  • Displayed and restocked merchandise by following brand guidelines.
  • Prioritised tasks to contribute to seamless team workflows and reduce impact of obstacles.
  • Offered exceptional customer service with strong product knowledge.
  • Warmly greeted customers and proactively reduced wait times.
  • Displayed energy and enthusiasm in fast-paced environment.

Education

A-Levels - BTEC Level 3 Business

Central Bedfordshire College
Dunstable
09.2023 - Current

GCSEs - Maths, English, Science, Re, French, History

Cardinal Newman Specialist Science Collage
Luton
09.2017 - 07.2023

Skills

  • Product knowledge
  • Counter sales
  • Customer service
  • Food preparation
  • Restaurant equipment maintenance
  • Schedule management
  • Cash handling
  • Team building
  • Public relations
  • Customer-focused
  • Communication skills
  • Time management
  • Marketing
  • Problem-solving
  • Active Listening
  • Communication
  • Computer Skills
  • Customer Service
  • Leadership
  • Management Skills
  • Problem-Solving
  • Time Management
  • Multilingual
  • [ Industry ] knowledge
  • Social media marketing
  • Product merchandising
  • Customer relations

Affiliations

  • Travelling and meeting new people
  • Going to the gym

Accomplishments

Personal and Business finance exam Grade - Merit

Languages

Singhala
Advanced
English
Fluent

References

References available upon request.

Timeline

A-Levels - BTEC Level 3 Business

Central Bedfordshire College
09.2023 - Current

Team member

Tip Top Outlet
06.2022 - 06.2022

GCSEs - Maths, English, Science, Re, French, History

Cardinal Newman Specialist Science Collage
09.2017 - 07.2023
Kiyan Vithanage