Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Kittyjean Reeves

Scarborough,North Yorkshire

Summary

Dedicated healthcare professional with extensive expertise in dementia care and end-of-life support, demonstrating mastery in hoist operation and specialised equipment usage. Committed to patient safety through rigorous infection prevention and control measures, alongside comprehensive patient safeguarding practices. Proficient in responsive listening and family liaison, ensuring a person-centred approach that respects boundaries and advocates for patients. Skilled in the use of medical software for accurate documentation development, complemented by manual handling certification and emergency response readiness. Aspiring to further enhance health promotion knowledge while upholding healthcare ethical standards compliance.

Individually committed to preforming at a high and professional standard, while ensuring correct and current polices are being upheld.

Dedicated to growing and developing my knowledge and abilities through working with others and attending training programmes.

Showing to my colleagues and myself my persistence, kindness and ability to grow and adapt in any situation, whilst doing my best to get the best possible outcome. In belief that being timely and punctual, provides a positive routine and formal structure which is critical in the workplace.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work history

Housekeeping cleaner

North Yorkshire Retreats
Scarborough, North Yorkshire
04.2025 - Current
  • Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
  • Performed laundry tasks, leading to clean and neatly folded clothes for clients.
  • Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
  • Took initiative in identifying and addressing potential cleanliness issues proactively, thus preventing bigger problems down the line.
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Improved efficiency with careful planning and execution of daily housekeeping duties.
  • Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
  • Completed housekeeping chores promptly without sacrificing quality of workmanship.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Communicated with other staff to determine best use of resources and guest care.
  • Maintained flexible working patterns to best suit evolving customer needs
  • Implemented business policies alongside adherence to governmental regulations such as COSHH standards.
  • Individually cleaned 15 Rooms to high standards with time limits

Care assistant

St Marys
Scarborough, North Yorkshire
09.2021 - Current
  • Respected privacy and dignity of each resident during provision of care services.
  • Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
  • Ensured safe environment by maintaining orderliness and cleanliness in the facility.
  • Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
  • Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
  • Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
  • Responded promptly to emergency situations, ensuring safety of all residents.
  • Provided emotional support to patients, improving their mental wellbeing.
  • Encouraged independence among patients whilst assisting them with tasks.
  • Delivered excellent customer service by addressing concerns of patients' families.
  • Collaborated with healthcare team for effective patient care delivery.
  • Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
  • Adhered strictly to professional standards, regulations and policies at all times while executing duties.
  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
  • Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
  • Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
  • Accompanied clients to important appointments.
  • Ran personal errands for clients
  • Personally in charge from 5-10 per day

Education

T Level - Health and Science

Scarborough TEC
North Yorks, North Yorkshire
09.2021 - 06.2023

GCSEs -

Scalby School
North Yorks, North Yorkshire
09.2015 - 06.2020

Skills

  • End-Of-Life support
  • Use of medical software
  • Respecting boundaries
  • Assisting with personal hygiene
  • Manual handling certification
  • Patient safety training
  • Responsive listening
  • Healthcare ethical standards compliance
  • Experience with specialised equipment
  • Emergency response readiness
  • Dementia care expertise
  • Hoist operation mastery
  • Health promotion knowledge
  • First Aid
  • Patient safeguarding
  • Documentation development
  • Housekeeping
  • Infection prevention and control
  • Organisational standards
  • Patient advocacy
  • Person-Centred Approach
  • Family liaison
  • punctual

References

References available upon request.

Timeline

Housekeeping cleaner

North Yorkshire Retreats
04.2025 - Current

Care assistant

St Marys
09.2021 - Current

T Level - Health and Science

Scarborough TEC
09.2021 - 06.2023

GCSEs -

Scalby School
09.2015 - 06.2020
Kittyjean Reeves