Kitty Harvey
Ascot,UK
Summary
I am 24 years old, experienced in property management with focus on administrative support and client relations. I have been involved in n coordinating property viewings, managing tenant communications, and maintaining accurate records.
I also have experience in Leisure centre management.
I am a motivated individual aspiring to gain experience in leisure and facility operations industry. I have outstanding organisation and prioritisation skills.
Overview
2024
2024
years of professional experience
1
1
Certification
Work history
Activity & Leisure Supervisor
Parkdean Resorts
Helston, UK
02.2022 - 02.2024
- I was a sports and leisure supervisor at Park Dean for 2 seasons which involved the day to day running of all the sport and leisure activities on offer
- I am also a qualified Lifeguard and have my PPO qualification
- I was in charge of a small team and the day to day management of a busy department within a holiday resort
- Ensured smooth operations with regular maintenance checks.
- Facilitated monthly training sessions for enhanced staff performance.
- Provided constructive feedback to staff for improved performance levels.
- Coordinated with other supervisors to maintain consistency across shifts.
- This role really allowed me to develop my own style of management within a small but fast paced department
- Handled feedback and complaints professionally, improving overall service quality.
Tenant and guest coordinator
Greenway Property
Truro, UK
09.2023 - 02.2024
- During my time in this role, I was in charge of a portfolio of properties including student lets
- I was the main point of contact for all Lettings needs and for our landlords
- I developed excellent relationships with our tenants and landlords, also with the Council when needed
- I dealt with contracts, deposits and the process of overseeing the letting of properties
- Liaised between departments, enabling better coordination and improved operational efficiency.
- Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
- Coordinated repair work, minimising disruption to tenants.
- Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
Team Leader
Cove Communities
Cumbria, UK
02.2023 - 10.2023
- I did a season at Cove as team leader of the leisure and activity department
- I helped with recruiting the team during the off season and assisted with the daily running of our team alongside Lifeguarding, pooltests and plant room
- I did open and closes of our department which also involves cashing up and I did rotas for our team
- I have gained a lot of management experience from doing this role
Optical Assistant
Specsavers
Tiverton
- This job role involved me doing pre-screenings for our appointments whilst also being on the shop floor helping match people with glasses that suited their requirements
- It was a very good role to help develop customer skills and understand individual needs
- Coordinated appointments to enhance efficiency in the clinic.
- Promoted vision health education to patients through informative discussions.
- Performed repairs on damaged eyewear, saving costs on unnecessary replacements.
Waitress/Bar Staff
Zucchini's ZUCCHINI ITALIAN BAR AND RESTAURANT
Cornwall
05.2016 - 08.2018
- My job role within Zucchini varied from serving tables to behind the bar work as well as working the till and food preparations
- I very niched enjoyed being a part of a team and enjoyed the daily challenges of restaurant life
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Ensured smooth restaurant operation by effectively managing reservations system.
Education
GCSE's - English and Maths
BLUNDELL'S SENIOR SCHOOL
A-Level - psychology, sociology, English
Exeter College
Skills
- Childminding
- Tourism
- Hospitality
- Customer service
- Organisational skills
- Cashiering
- Leadership
- Stocking
- Cash handling
- Administrative experience
- Empathy towards guests
- Digital check-in systems
- Swim proficiency
- Water testing expertise
- Knowledge of pool chemistry
- Lifeguard certification
- AED operation
- Use of lifesaving equipment
Certification
- National Pool Lifeguard Qualification (NPLQ)
- Pool Plant Operator (PPO)
- First Aid at Work
- Archery Instructor
- High Ropes Instructor
Custom
A-Level or equivalent
Personal Information
- Age: 24
- Willing To Relocate: Anywhere
References
References available upon request.
Timeline
Tenant and guest coordinator
Greenway Property
09.2023 - 02.2024
Team Leader
Cove Communities
02.2023 - 10.2023
Activity & Leisure Supervisor
Parkdean Resorts
02.2022 - 02.2024
Waitress/Bar Staff
Zucchini's ZUCCHINI ITALIAN BAR AND RESTAURANT
05.2016 - 08.2018
A-Level - psychology, sociology, English
Exeter College
Optical Assistant
Specsavers
GCSE's - English and Maths
BLUNDELL'S SENIOR SCHOOL
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