Kittapat Phaosamran
Phetchaburi
Summary
As an MSc student in International Business Management, I have developed a solid foundation in strategic thinking, CRM, and cross-cultural communication through project-based learning. My experience includes participating in advertising and marketing campaigns, such as an award-winning project for CP Roi Rak Lok, which provided practical insights into branding and market analysis. I am eager to apply my skills and continue learning in a professional international business environment.
Overview
3
3
years of professional experience
Work History
Bartender
Thai Terrace Restaurant
03.2024 - 01.2025
- Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Research and Ideation Specialist (Student Project)
CP Group
06.2022 - 09.2022
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Gathered, organized and input information into digital database.
Student Advertising Project Director
Chai Lai Pha Khao Ma
02.2022 - 05.2022
- Cultivated a positive work environment, fostering open communication channels and encouraging team members to share ideas for continuous improvement.
- Enhanced team productivity through regular progress tracking and performance evaluations.
Education
MSc - International Business Management
University of Surrey
Guildford, United Kingdom03-2025
Bachelor of Arts - Digital Advertising
Bangkok University
Pathum Thani, Thailand02-2023
Skills
- Strategic and Analytical Thinking
- Digital Marketing and Brand Communication
- Project Management and Team Collaboration
- Cross-Cultural and Communication Skills
- Adaptability and Fast Learning
- Customer Relationship Management (CRM)
Languages
Thai
Native language
English
Advanced
C1
Timeline
Bartender
Thai Terrace Restaurant
03.2024 - 01.2025
Research and Ideation Specialist (Student Project)
CP Group
06.2022 - 09.2022
Student Advertising Project Director
Chai Lai Pha Khao Ma
02.2022 - 05.2022
MSc - International Business Management
University of Surrey
Bachelor of Arts - Digital Advertising
Bangkok University
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