Kahrthik Selvarajah
Leeds,West Yorkshire
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
11
11
years of professional experience
Work history
Business Development and Sales Executive
Embers Fireplaces
Leeds, West Yorkshire
12.2024 - Current
- Influenced key decision-making within the business in regards to business expansion
- Handled inbound queries by phone, email and in person.
- Coordinated sales activities with effective communication between sales teams and clients.
- Maintained current knowledge of company products and services to accurately answer client questions and make appropriate recommendations.
- Assisted customers with varying questions using product knowledge and service expertise.
Bodega Manager
Iberica
Leeds, West Yorkshire
06.2021 - 12.2024
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations
- Shared specialist product knowledge to make targeted recommendations, upsell products and boost transaction value
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays
- Manage the running of the bar and deli
- Prepare and serve drinks
- Prepared and served specialist deli products
- Taking orders and making recommendations to provide exemplary table service
- Created an inviting atmosphere through friendly interaction with customers.
- Cultivated strong relationships with clients to secure repeat business.
- Facilitated staff training, resulting in better customer service.
- Accommodated special dietary requests, enhancing customer dining experience.
- Explained dish components clearly to inform customers' decisions.
Administrator
Clinic Familycare
Kuala Lumpur
07.2017 - 12.2019
- Resolved enquiries, appointment requests and billing questions
- Processed accounts payable and accounts receivable transactions with strict attention to detail to reduce errors
- Updated office management on team's activities and progress at weekly meetings
- Organised physical files and digitised records to support ease of access and GDPR compliance.
- Managed office and medicinal inventory
Senior sales coordinator
IBR Asia Group
Kuala Lumpur
06.2015 - 08.2016
- Participated in brainstorming meetings, contributing innovative ideas for upcoming marketing initiatives and branding efforts
- Formulated and conducted sales pitches to potential clients
- Sourced vendors for services such as video production as well as materials to complete marketing objectives
- Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals
- Coordinated promotional activities and trade shows
Education
LLB - Law
University of Leeds
Leeds07.2021
Anthropology
Santa Monica College
United States of America06.2018
Accomplishments
- 1st place in the University of Law Leeds Mooting competition
- 2nd place in the University of Law Plea in Mitigation competition
- 5th best Speaker at the Schools Debating Championship
- Represented the school and college at MUN competitions
- Represented the district in tennis, basketball and athletics
- Captained the cricket state championship competitions at u-16 and u-23 levels
Hobbies
- Represented Malaysia on tours to Australia, Sri Lanka and India for cricket
- Performed regularly with a band at venues on Sunset Boulevard, Los Angeles, including the Viper Room
- Represented Leeds University at Thai Kickboxing competitions
Timeline
Business Development and Sales Executive
Embers Fireplaces
12.2024 - Current
Bodega Manager
Iberica
06.2021 - 12.2024
Administrator
Clinic Familycare
07.2017 - 12.2019
Senior sales coordinator
IBR Asia Group
06.2015 - 08.2016
LLB - Law
University of Leeds
Anthropology
Santa Monica College