Summary
Overview
Work History
Education
Skills
Personal Profile
Timeline
Generic

Kit Hankinson

Lydney,Gloucestershire

Summary

Creative, adaptable, focused and hardworking. I have many years of customer experience during which I have honed my problem-solving and interpersonal skills. In previous jobs I have gained knowledge and experience in customer relations, safeguarding, health and safety, first aid, data input and food and drink preparation.


I am fully computer literate, with experience in using Microsoft Office and Adobe Creative Suite, as well as several video editing programs such as Final Cut and Avid. I am able to easily navigate and use online social platforms.


I am able to work on my own initiative as well as part of a team; I have always taken responsibility for my own workload whilst willing to help others with theirs and communicating well with my colleagues. I would bring excellent written and communication skills to any future position and I would be quick and enthusiastic to learn new skills that might be required. Anything that would help me fulfill that position to the highest standard.

Overview

21
21
years of professional experience
6
6
years of post-secondary education

Work History

Barista/Cafe Worker

HIPs Social
Lydney
08.2022 - 11.2024
  • Duties include: greeting customers as front of house, making/serving food and drink, waiting tables, maintaining cleanliness of the café area whilst preparing orders, stock control, opening and closing shop, cashing up.


Cafe Supervisor

Taurus Crafts
Aylburton
11.2019 - 08.2022
  • Duties included: greeting customers as front of house, making and serving coffee/food, washing up, ensuring overall cleanliness and upkeep of cafe area, stock control, opening and closing cafe, cashing up, overseeing and training other staff members and making sure the quality of customer service is satisfactory, handling customer issues or complaints.

Barista

Pulp Coffee and Wine Bar
Lydney
02.2019 - 10.2019
  • Duties included: greeting customers as front of house, making and serving drinks, food preparation, cooking and serving food, washing up, ensuring cleanliness and upkeep of whole shop, serving alcohol in evenings, stock control, opening and closing shop, end of day cashing up.

Assistant Manager

Betfred
Lydney
10.2010 - 02.2019
  • Duties included: greeing customers upon entry, running the shop (including opening and closing,) providing good customer service (handling customer issues or complaints, etc.), managing and monitoring cash flow, handling and banking money, data input, advertising special offers, maintaining shop upkeep.

Bartender

The Miners Arms
Whitecroft
01.2008 - 12.2008
  • Duties included: greeting customers, providing good customer service, preparing and serving food and drink, maintaining cleanliness and upkeep of bar area.

Bartender

The Blacksmiths Arms
Alvington
01.2006 - 12.2007
  • Duties included: greeting customers, providing good customer service, preparing and serving food and drink, maintaining cleanliness and upkeep of bar area.

Pottery assistant, shop assistant, kitchen assistant

Taurus Crafts
Aylburton
01.2004 - 12.2005
  • Duties included cleaning and organising pottery, serving and helping customers; cleaning shop, serving customers, handling money; cleaning kitchen and restaurant, washing up, food preparation

Education

BA - Film and Television Studies

University of Wales, Aberystwyth
09.2007 - 06.2010

A-Levels - English Literature, Philosophy and Ethics, Media

Wyedean Sixth Form Centre
Chepstow, Monmouthshire
09.2005 - 06.2007

GCSEs - English Language, English Literature, Maths, Science (Double Award), Art, History, Spanish, Textiles, Media Studies, Art

Whitecross Secondary School
Lydney, Gloucestershire
09.2003 - 06.2005

Skills

  • Customer service
  • IT skills
  • Stock management
  • Interpersonal skills
  • Food and drink preparation
  • Customer data management
  • Cash handling
  • Salesforce CRM

Personal Profile

In the future, I want very much to grow, be challenged and learn new skills in the direction life takes me, whether that be professionally or personally. I want to make a difference and feel that I am helping and supporting others, whilst using my initiative and creativity to hopefully be a worthwhile asset to any endeavour I may be involved in. I am passionate and hardworking, and, as previously stated, I want to learn new things to expand my knowledge and skills. Art and writing have always been my passions from a very early age, and from there I have spent my life developing those interests and expanding them into many other different forms of media. I spend a great deal of time in creative pursuits, mostly for my own enjoyment and sense of achievement, and would love to employ them in a professional capacity.

Timeline

Barista/Cafe Worker

HIPs Social
08.2022 - 11.2024

Cafe Supervisor

Taurus Crafts
11.2019 - 08.2022

Barista

Pulp Coffee and Wine Bar
02.2019 - 10.2019

Assistant Manager

Betfred
10.2010 - 02.2019

Bartender

The Miners Arms
01.2008 - 12.2008

BA - Film and Television Studies

University of Wales, Aberystwyth
09.2007 - 06.2010

Bartender

The Blacksmiths Arms
01.2006 - 12.2007

A-Levels - English Literature, Philosophy and Ethics, Media

Wyedean Sixth Form Centre
09.2005 - 06.2007

Pottery assistant, shop assistant, kitchen assistant

Taurus Crafts
01.2004 - 12.2005

GCSEs - English Language, English Literature, Maths, Science (Double Award), Art, History, Spanish, Textiles, Media Studies, Art

Whitecross Secondary School
09.2003 - 06.2005
Kit Hankinson