Kishor Kanaki
Croydon,United Kingdom
Summary
Accomplished professional specializing in sales strategy and team leadership. Extensive background in banking operations with a focus on effective decision-making and staff development. Demonstrated ability to improve customer service and deploy innovative strategies for business advancement.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work history
Senior Manager
HDFC BANK LTD
Pune, India
02.2019 - 08.2025
- Conducted onboarding of new clients in accordance with KYC norms.
- Monitored transactions for new accounts to ensure compliance.
- Resolved client issues promptly to maintain high customer satisfaction levels.
- Sold a wide range of products and services to enhance customer journeys.
- Streamlined operations by introducing efficient resource management strategies.
- Established robust customer relationships for long-term business growth.
Assistant Manager
YES BANK LTD
11.2015 - 02.2019
- Scrutinised and verified customer requests to ensure compliance.
- Monitored anti-money laundering transactions to mitigate risk.
- Oversaw daily operations and procedures for both Teller and Head Teller roles.
- Reviewed and monitored account opening forms and due diligence documentation.
- Conducted daily monitoring of suspense accounts, analysing monthly reports for discrepancies.
- Managed customer queries, ensuring timely resolution and satisfaction.
Assistant Manager
AXIS BANK LTD
Solapur, India
09.2010 - 11.2015
- Working all daily operations and procedures of Teller as well as Head Teller involved with ATM and vault and cash management.
- Handled as Clearing Desk Like Inward & Outward Clearing, ECS, Salary Processing & Reconciliation of Bank Statement as well as Managed Clearing House In charge at time of Nationalize Bank Strike.
- All operations and processes of Query Desk and Timely required reporting and filling in aspects to Audit and Compliance.
- Proficient in Audit Compliance, Monitoring AML Transactions and Branch administration.
Education
Bachelor of Commerce - Accountancy
Solapur University
I 06.2007 - 05.2010
Skills
- Sales strategy development
- Team leadership
- Problem solving
- Decision making
- Banking operations
- Staff training
- Business growth
- Customer service
Languages
English
Marathi
Hindi
Kannada
Telugu
Custom
- Playing Cricket
- Listening Music
Personal Information
Date of birth: 04/26/90
Timeline
Senior Manager
HDFC BANK LTD
02.2019 - 08.2025
Assistant Manager
YES BANK LTD
11.2015 - 02.2019
Assistant Manager
AXIS BANK LTD
09.2010 - 11.2015
Bachelor of Commerce - Accountancy
Solapur University
06.2007 - 05.2010
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