Kishan Bahra

• Opening and closing the venue (cash, stock, health and safety compliance) and ordering stock on a weekly basis
• Interviewing and processing new employees, training staff, liaising with police on matters of CCTV
• Driving sales incentives based on analysis of sales using excel spreadsheets
• Analysis of profit and loss reports to understand how to run the business better and increased overall efficiency by 15% and revenue by 10%

Spent some time in South East Asia, living and travelling in and around Hong Kong working in various roles in the Food and Beverage industry. Leveraged opportunities to collaborate with friends to produce new music.

• The Library
• Maintained a clean and organized bar, ensuring compliance with health and safety regulations
• Promoted to supervisor, responsible for managing tills and overseeing staff during shifts
• Promoted again to deputy manager, responsible for ordering supplies, managing deliveries, and equipment maintenance
• Managed a staff of 8 bartenders, resulting in improved efficiency and customer satisfaction
• Developed successful marketing tactics for events including: open mic night and video game night., Organized weekly schedules and achieved above optimal Health and Safety and Cash and Stock audit results.

• In charge of opening and closing the shop, doing the tills, overseeing maintenance issues, making coffees, preparing food, and receiving deliveries
• Trained new staff members on proper coffee preparation and customer service techniques
• Collaborated with other staff members to ensure an efficient and organised work environment

• Organised and executed events and live music performances in London and Hong Kong
• Experienced in negotiating contracts and managing budgets for venues, artists, and sound engineers
• Organised and coordinated logistics to ensure successful events from start to finish
• Innovative ideas and keen attention to detail create memorable experiences for attendees
• Adaptable and able to think on their feet, remaining calm under pressure

• Working behind the bar and accommodating wildly enthusiastic patrons at incredibly busy venues like Arsenal and Wembley Stadium
• Anticipated and responded to customer needs, in accordance with venue standards and regulations
• Quickly and efficiently served an average of 300 customers per day, built customer relationships, and ensured customers received great service.

• Answer incoming calls and messages pertaining to reports of modern-day slavery or human trafficking from the general public or government agencies, law enforcement and community members
• Provide effective and timely responses to victims, survivors, service providers, and other callers by offering crisis assistance, safety planning, and referrals
• Maintain detailed and accurate case notes and data collected through helpline interactions.

• Shadowed a self-employed criminal defense barrister in a GBH case
• Tasked with assessing evidence and potential punishment if the client is found guilty
• Participated in conversations with the prosecution after witnessing examination in chief, cross-examination, and re-examination.

• Responsible for daily operations, including opening and closing the studio, collecting payments from customers, and setting up equipment for bookings
• Arranged bookings, maintained the studio cleanliness, and ensured equipment was in good working order
• Set up drum kits, guitar amplifiers, and PA systems as required
• Increased number of bookings by 20% and customer satisfaction ratings by 80% through improved studio management.