Kiruthika Prabhakaran
Leamington Spa
Summary
Expert in educational technology and administrative support with proven proficiency in Moodle, ServiceNow, and lecture capture scheduling. Skilled in utilizing tools such as Echo 360, Qualtrics to enhance learning environments and optimize processes. Committed to driving advancements in educational technology and administration.
Overview
13
13
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Administrator
Southam College
Southam
2026.01 - 2026.04
- Led administration of student attendance, ensuring accurate daily registers and timely follow-up on absences.
- Monitored and analysed attendance data using Bromcom to identify patterns, concerns, and persistent absence.
- Communicated with parents/carers regarding absences, lateness, and attendance concerns, maintaining clear and professional records.
- Worked closely with pastoral and safeguarding teams to support students with low attendance and wellbeing concerns.
- Utilised Class Charts to track student behaviors and engagement, supporting staff with accurate reporting.
- Maintained up-to-date student records in line with GDPR and school safeguarding policies.
- Acted as a first point of contact for attendance-related queries from staff, students, and parents.
- Supported wider administrative functions including reception duties, scheduling, and general office coordination.
Educational Technologist Operations Coordinator
University of Warwick
Coventry
2025.03 - 2025.12
- Elevated to the position of Educational Technology Operations Coordinator through Warwick transformation.
- Coordinated Moodle course administration and lecture capture scheduling 200+ requests across departments, ensuring accurate set-up and timely delivery of teaching resources.
- Delivered high-quality service through ServiceNow by resolving staff and student queries and consistently received excellent customer feedback for providing timely support and demonstrating empathy.
- Maintained and updated help-guide webpages using Site-builder, ensuring accessible and accurate information for staff and students.
- Designed and launched a LinkedIn Learning pathway to support staff and student development in Qualtrics.
Data Analyst & Academic Technology Officer
University of Warwick
Coventry
2022.04 - 2025.02
- Coordinated assessment processes, including scheduling, live exam support, and reporting, ensuring accurate and efficient delivery of summative exams.
- Worked closely with cross-functional teams to design, implement, and assess effective strategies with Question Mark Perception, resulting in a 30% improvement in learning outcomes and increased stakeholder satisfaction.
- Implemented WISEflow for digital assessments, streamlining workflows and improving accessibility for staff and students.
- Supported academic staff with assessment tools (Question Mark Perception, WISEflow), delivering training and guidance to ensure effective adoption.
- Produced reports on performance metrics and student outcomes to support quality assurance and data-driven decision-making.
- Maintained high standards of accuracy by introducing validation checks, reducing errors, and ensuring compliance with university regulations.
Data Capture and Assessment Officer
Unitemps
Coventry
2020.02 - 2022.03
- Coordinated the end-to-end assessment lifecycle, ensuring accurate setup, delivery, and reporting of online and in-person exams.
- Provided live help desk support during assessments and trained academic technology teams, improving efficiency and confidence in digital exam delivery.
- During the COVID-19 period, I was actively involved in transitioning traditional paper-based exams to online assessments. I supported the development and troubleshooting of digital exam processes, successfully migrating over 100+ summative exams in the Engineering department and 70+ formative exams in the Economics department, ensuring a seamless experience for staff and students in 2020.
- Responded effectively to urgent issues and sensitive cases, maintaining professionalism and confidentiality under pressure.
Assistant Professor
CMR Institute of Technology
2014.08 - 2015.10
- Achieved 100% student success in the teaching module by developing and implementing effective instructional strategies.
- Led and mentored student research projects, fostering collaboration, innovation, and academic growth.
- Designed career-enhancement programs and organised guest lectures, equipping students with professional skills and diverse perspectives.
Assistant Professor
KgiSL Institute of Technology
2013.07 - 2014.07
- Developed course materials and assessments in line with departmental guidelines and managed Moodle content for timely student access.
- Promoted an inclusive learning environment and collaborated with faculty on research initiatives to enhance teaching and student support.
Education
Master's - Computer Science
Anna University
India 2011.01 - 2013.01
Skills
- Moodle
- Moodle Admin
- ServiceNow
- Site Builder
- Lecture Capture Scheduler
- Echo
- Qualtrics
- Question Mark Perception
- WISEflow
- BromCom
- Class Charts
Affiliations
- Associate Member of AHEP (Association of Higher Educational Professionals)
- Associate Member of ALT (Association for Learning Technology)
Certification
National Chess arbiter
HOBBIES
Badminton, Glass Painting, Gardening
Volunteer Experience
Gap Community Centre, Volunteering, Warwick, 2019-01, 2020-01, Volunteered weekly at a toddlers' group, engaging 15–20 children and facilitating 10+ educational and recreational activities to support early learning and development., Designed promotional materials, increasing community attendance by 25% and boosting awareness of the program., Promoted community involvement among young people while collaborating with volunteer leaders to share best practices.
Training
- Assessment Program
- IT Lexicon Väst - Sweden
- 01/2018 – 12/2018
- MS Office & Languages: Achieved 90%+ in MS Office, Swedish, and English proficiency assessments.
- Data & Reporting: Advanced in data analysis and pivot tables, cutting reporting time by 30%.
Timeline
Administrator
Southam College
2026.01 - 2026.04
Educational Technologist Operations Coordinator
University of Warwick
2025.03 - 2025.12
Data Analyst & Academic Technology Officer
University of Warwick
2022.04 - 2025.02
Data Capture and Assessment Officer
Unitemps
2020.02 - 2022.03
Assistant Professor
CMR Institute of Technology
2014.08 - 2015.10
Assistant Professor
KgiSL Institute of Technology
2013.07 - 2014.07
Master's - Computer Science
Anna University
2011.01 - 2013.01