Kirusha Mahendran
Wembley,Middlesex
Summary
Experienced Team Member bringing months of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments. I can work well under pressure and adhere to strict deadlines. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable sales associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
1
1
year of professional experience
Work History
Customer Service Assistant
Tesco
London, Acton
12.2022 - 06.2023
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
- Accurately and efficiently processed cash, cheque, card and mobile payments using POS systems.
Crew Member
McDonald's
London, Neasden
09.2022 - 12.2022
- Contributed to team success by completing jobs quickly and accurately.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Prepared food and beverages within target timeframes.
- Maintained clean and sanitary food preparation areas and equipment.
- Consistently went above and beyond job requirements, regularly exceeding targets and expectations.
- Flexibly took on various roles to support workflow.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
Retail Assistant
Primark
London, Hammersmith
07.2022 - 09.2022
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
A-Levels - Geograghy
Wembley High Technology College
North Wembley06.2022
A-Levels - Psychology
Wembley High Technology College
North Wembley06.2022
A-Levels - Biology
Wembley High Technology College
North Wembley06.2022
GCSEs - English
Wembley High Technology College
North Wembley07.2020
GCSEs - Maths
Wembley High Technology College
North Wembley07.2020
Skills
- Quality Control
- Product knowledge
- Confident Communicator
- Self-motivated
- Outstanding customer service
- Efficient multitasker
- Complaint resolution
- Accurate money handling
Timeline
Customer Service Assistant
Tesco
12.2022 - 06.2023
Crew Member
McDonald's
09.2022 - 12.2022
Retail Assistant
Primark
07.2022 - 09.2022
A-Levels - Geograghy
Wembley High Technology College
A-Levels - Psychology
Wembley High Technology College
A-Levels - Biology
Wembley High Technology College
GCSEs - English
Wembley High Technology College
GCSEs - Maths
Wembley High Technology College
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