Dedicated professional with a strong emphasis on delivering personalised service and maintaining discretion and confidentiality. Demonstrates exceptional clear communication skills and a professional demeanour in all interactions. Committed to achieving excellence in service delivery while upholding the highest standards of professionalism.
Conducted pre-screening tests prior to optometrist consultations.
Guide customers on the services and offers provided to ensure customers make informed decisions.
Recognise and record eye-related defects patients present, to aid with diagnoses.
Train and manage other staff members within the store.
Managed patient files and database updates for timely data tracking.
Clean and organise reception area to maintain welcoming environment.
Assisted pupils in preparing for external examinations and performances.
Responsible for 40 children, at any one time, ensuring they are safe and enjoying themselves, giving me an increased awareness of children's needs.
Engaged with parents to support child development
STA Award in pool lifeguarding
Fostered positive relationships with children from diverse backgrounds.
Working as part of a team to broaden the experiences of young people by delivering engaging sport lessons.
Minimised accidents by sharing health and safety awareness around the pool and other sports facilities.
Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.
Supervised children in boarding houses during evenings and mornings
Acted as point of contact for confused, distressed, or lost children.
Serve guests, delivered food and beverages and cater to individual customers’ needs.
Greeted and escorted guests to tables, while engaging in conversations to build relationships with customers.
Accredited level 1 LTA tennis coach, having achieved a course distinction.
Aid in the deliver of children's lessons and tournaments.