Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Kirsty Morag McDonach

Glasgow,East Renfrewshire

Summary

Dedicated professional with a strong emphasis on delivering personalised service and maintaining discretion and confidentiality. Demonstrates exceptional clear communication skills and a professional demeanour in all interactions. Committed to achieving excellence in service delivery while upholding the highest standards of professionalism.

Overview

6
6
years of professional experience

Work History

Optical assistant

Specsavers Opticians
Newton Mearns, East Renfrewshire
01.2024 - Current

Conducted pre-screening tests prior to optometrist consultations.

Guide customers on the services and offers provided to ensure customers make informed decisions.

Recognise and record eye-related defects patients present, to aid with diagnoses.

Train and manage other staff members within the store.

Managed patient files and database updates for timely data tracking.

Clean and organise reception area to maintain welcoming environment.

Dance teacher

McCarthy School of Dance
Giffnock, Inverclyde
09.2019 - Current

Assisted pupils in preparing for external examinations and performances.

Responsible for 40 children, at any one time, ensuring they are safe and enjoying themselves, giving me an increased awareness of children's needs.

Engaged with parents to support child development


Lifeguard and Sports Instructor

Gordonstoun International Summer School
Elgin, Moray
07.2024 - 08.2024

STA Award in pool lifeguarding

Fostered positive relationships with children from diverse backgrounds.

Working as part of a team to broaden the experiences of young people by delivering engaging sport lessons.

Minimised accidents by sharing health and safety awareness around the pool and other sports facilities.

Handled challenging behaviour and misuse of pool facilities with clear, diplomatic communication.

Supervised children in boarding houses during evenings and mornings

Acted as point of contact for confused, distressed, or lost children.

Waitress

Loks Bar and Kitchen
Shawlands, Glasgow City
06.2023 - 02.2024

Serve guests, delivered food and beverages and cater to individual customers’ needs.

Greeted and escorted guests to tables, while engaging in conversations to build relationships with customers.


Assistant tennis coach

Giffnock tennis squash & hockey club
Giffnock, East Renfrewshire
06.2019 - 06.2023

Accredited level 1 LTA tennis coach, having achieved a course distinction.

Aid in the deliver of children's lessons and tournaments.

Education

BSc (Hons) Optometry - Optometry

Glasgow Caledonian University
Glasgow
09.2023 -

Scottish Qualifications Certificate -

Woodfarm High School
Thornliebank, East Renfrewshire
08.2017 - 06.2023

Skills

  • STA Award in pool lifeguarding
  • First aid trained
  • Professional demeanour
  • Personalised service delivery
  • Discretion and confidentiality
  • Effective communication and teamwork
  • Child development knowledge

Affiliations

  • Dance
  • Tennis

Timeline

Lifeguard and Sports Instructor

Gordonstoun International Summer School
07.2024 - 08.2024

Optical assistant

Specsavers Opticians
01.2024 - Current

BSc (Hons) Optometry - Optometry

Glasgow Caledonian University
09.2023 -

Waitress

Loks Bar and Kitchen
06.2023 - 02.2024

Dance teacher

McCarthy School of Dance
09.2019 - Current

Assistant tennis coach

Giffnock tennis squash & hockey club
06.2019 - 06.2023

Scottish Qualifications Certificate -

Woodfarm High School
08.2017 - 06.2023
Kirsty Morag McDonach