Kirsty Sedgwick
Gorleston on sea,Norfolk
Overview
12
12
years of professional experience
Work history
Temporary Contract Seasonal Work
Argos
Great Yarmouth, UK
2011.05 - 2012.12
- Working on the till serving customers and taking money, check stock levels offering excellent customer service.
- Keeping up to date with new lines and merchandising displays.
- Being flexible with working patterns when required.
Avery Lodge Residential Home For The Elderly
2013.11 - 2015.07
- Domestic Housekeeping: Ensuring rooms and other areas of the care home is kept clean, tidy and comfortable to the high standards set.
- Care: Giving personal care to all residents ensuring their well being is looked after. This includes bathing, dressing and assistance when eating and drinking if required.
- Setting up and taking part in activities to enhance the residents stay within the residential home.
- During my time with the two roles, I have built conversational skills as I am dealing with a wide range of ages and residents with mental health issues and varying learning difficulties.
- Assisting them with day to day life which can be challenging due to the residents needs which requires me to have a high level of patience and compassion.
- In a short time at Avery Lodge, I Worked my way up from Domestic House Keeping into the care side of the role.
- Attending various training sessions both in house and attending the FE college.
Shoreline Bathrooms
Great Yarmouth, UK
2016.04 - 2018.07
- Serving customers either in the showroom or over the telephone, ensuring that details of orders taken accurately using my IT skills to record sales and place orders.
- Using Microsoft word to create point of sale to use in the showroom, and Microsoft Excel to create quotations for customers.
- Using the order system to create and send purchase orders to suppliers.
- Attention to detail was highly important to ensure customer orders were in timely and accurate.
- I also was responsible for sorting out invoices and delivery notes for the company, and end of month statements.
- I use several different programs including Sage and Microsoft to do my work.
- I speak to clients over the phone which has taught me how to handle queries from customers and how to address them, and a lot about customer care.
Sales Manager
Smart Insulations
2019.01 - 2023.01
- Running my own sales team selling new insulation to customers, talking to customers about the product, and working with my team members to ensure they are fully trained.
- Filling out paperwork for both the customer and the company.
- Ensuring that we all met our weekly/monthly targets.
Timeline
Sales Manager
Smart Insulations
2019.01 - 2023.01
Shoreline Bathrooms
2016.04 - 2018.07
Avery Lodge Residential Home For The Elderly
2013.11 - 2015.07
Temporary Contract Seasonal Work
Argos
2011.05 - 2012.12