Kirsty Moore

• Improved customer satisfaction by handling all sales queries swiftly and efficiently.
• Managed new and existing customer enquiries and queries
• Identified suitable products and provided tailored quotes
• Compiled accurate information for system setup
• Advised on optimal merchandise solutions within deadlines and budget constraints

Coordinated order processing for external and internal sales teams

Answered incoming phone calls professionally and directed enquiries to appropriate departments

Performed administrative tasks to support daily operations and ensure efficient workflow

providing basic quotations for customers

Managed order processing efficiently in high-demand environments

Prepared bespoke quotations tailored to customers' unique printing requirements

Handled incoming telephone calls efficiently

Managed time to meet critical delivery schedules

• Developed contingency plans, ensuring smooth workflow during unforeseen circumstances.
• Organised and confirmed customer delivery and fitting appointments
• Processed payments for delivery procedures
• Managed efficient coordination of deliveries
• Organised workflows to meet manufacturing deadlines and maximise productivity

Managed ladies footwear department, assisting customers and maintaining cleanliness

Curated footwear displays to align with seasonal and current trends

Consistently met and surpassed key operational targets within a performance-driven setting