Adaptable and reliable professional with experience across operational, customer-facing, and team-based roles. Strong communication skills, high attention to detail, and a proven ability to follow procedures accurately in structured environments. Confident handling phone-based communication, customer enquiries, and administrative tasks while working to deadlines. Seeking a junior or entry-level office-based role, with opportunities to develop professionally.
Hi, I’m
Kirsty McIntyre
Crawley,West Sussex
Summary
Overview
10
years of professional experience
Work History
Little AdventurersHorley, Surrey
Junior Sales Assistant
01.2024 - Current
Job overview
- Supported customers with product information and enquiries, building rapport and trust
- Assisted with sales processes and order handling
- Handled cash and card payments accurately
- Supported daily business operations within a small team
- Developed confidence communicating professionally in person and over the phone
Network RailCroydon, Surrey
Signals & Telecoms Operative (Ex-Apprentice)
01.2018 - Current
Job overview
- Followed strict safety, quality, and operational procedures in a regulated environment
- Accurately completed documentation and recorded information to required standards
- Communicated clearly with team members to coordinate tasks and resolve issues
- Managed time effectively to meet deadlines while working independently
- Maintained focus and accuracy in safety-critical situations
Pizza HutCroydon, Surrey
Team Member – Kitchen & Phone Orders
01.2016 - 01.2018
Job overview
- Answered incoming phone calls, taking accurate customer orders and responding to enquiries
- Worked efficiently in a fast-paced, high-pressure environment
- Coordinated with team members to ensure timely and accurate service
- Maintained attention to detail while managing multiple tasks
- Delivered consistent customer service under time constraints
- Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
- Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
Education
Shirley High Sixth FormCroydon, Surrey
A-Levels from Psychology
2018
University Overview
Shirley High Sixth FormCroydon, Surrey
A-Levels from Photography
2018
University Overview
Shirley High Sixth FormCroydon, Surrey
BTEC from Music
2018
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from English Literature
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from English Language
2016
University Overview
Shirley High SchoolCroydon , Surrey
GCSEs from Mathematics
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from ICT
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from Physical Education
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from Science
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from Religious Studies
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from French
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from Music
2016
University Overview
Shirley High SchoolCroydon, Surrey
GCSEs from Additional Science
2016
University Overview
Skills
- Reliably met deadlines with high-quality work
- Delivered clear and concise professional communication
- Demonstrated strong attention to detail in all tasks
- Maintained precise documentation for improved operational accuracy
- Prioritised tasks effectively
- Optimised workflow and increased productivity within a team
- Followed guidelines to ensure consistent and efficient operations
- Engaged effectively with customers and stakeholders
- Demonstrated flexibility in diverse occupational roles
- Demonstrated ability to rapidly acquire new skills
- Reliably met deadlines with high quality work
- Willingness to learn
- Calm under pressure
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Junior Sales Assistant
Little Adventurers
01.2024 - Current
Signals & Telecoms Operative (Ex-Apprentice)
Network Rail
01.2018 - Current
Team Member – Kitchen & Phone Orders
Pizza Hut
01.2016 - 01.2018
Shirley High Sixth Form
A-Levels from Psychology
Shirley High Sixth Form
A-Levels from Photography
Shirley High Sixth Form
BTEC from Music
Shirley High School
GCSEs from English Literature
Shirley High School
GCSEs from English Language
Shirley High School
GCSEs from Mathematics
Shirley High School
GCSEs from ICT
Shirley High School
GCSEs from Physical Education
Shirley High School
GCSEs from Science
Shirley High School
GCSEs from Religious Studies
Shirley High School
GCSEs from French
Shirley High School
GCSEs from Music
Shirley High School
GCSEs from Additional Science