Kirsty Keck
Malmesbury
Summary
Experienced in transforming organizations through operating model design in various contexts, excelling in commercial and growth-based delivery roles. Specializing in workflow analysis leading to business process optimization through technology, process improvement, and structural changes. Proven track record of successful delivery in finance, technology, people, and risk roles. Capable of influencing and consulting effectively at all levels, including executive leadership. Well-suited for high collaboration and fast-paced environments, thriving in agile methodology. Possessing strong empathy for seamless work transitions across different geographies and cultures.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Head of People Partnering
Motability Operations
01.2023 - Current
- Designing and execution of the new target operating model for the business utilising "ChAgile" methodology
- Implementation of business partnering models for People, Finance and Risk
- Management of risk register and subsequent control management
- Mapping of People processes to improve efficiency,and development of the HR Tech roadmap
- Development and delivery of targeted People products and propositions that focus on commercially scalable growth (60% 2023 to 2025), including organisational design and full breadth of the employee lifecycle.
- Development and delivery of organisational Change Management tools, methods and capability
Director of Strategic Business Change
Nationwide Building Society
02.2021 - 04.2022
- Design, develop and execution (agile) of the Society wide target operating model, process mapping regulatory, operational and specialist tasks reporting to the Executive Committee
- Ownership of TOM execution plan reporting to the Executive Committee including work, knowledge transfer and training
- Risk reporting and issues escalation to the ERC (enterprise risk committee)
- Development and delivery of a share service of change professionals to ensure that change related activity enhanced business performance.
- Develop and delivery of the Society Change Roadmap ensuring faster and successful implementation of programs and projects by strong business readiness activity for all people (including tech and process) related change.
- Develop data capability to ensure prioritisation of resource to manage risks and benefits were delivered in addition to implementation of a suite of KPIs to measure the impact of change on business performance.
Head of Learning, Capability and Culture
Nationwide Building Society
02.2020 - 02.2021
- Working as part of the People SLT to design and implement the new People operating model, mapping of processes to define SSC work, CoE work and People Partnering accountability
- Execution of the new TOM into the Learning, Capability and Culture CoE through agile delivery including work transition, upskilling and risk management
- Development of new ways of working and agile capability into the people function
- Development and implementation of HRTech including LXP and talent marketplace to underpin the TOM
Chief Product Owner Tech Talent Squad
Nationwide Building Society
04.2019 - 02.2020
- Strategic invesmtent funded and tracked project to building and delivering a new Employee Value Proposition to underpin successful delivery of the Technology Strategy (£4.3 billion investment). The role and Tech function existed as a startup for c2 years.
- Design and delivery of multiple programmes delivered through agile to ensure Nationwide had an EVP fit for Tech across for the full lifecycle deploying a data driven approach to identify and prove business benefit.
- Strategic workforce planning to define size, structure and capabilities required to deliver the strategy (25% growth over 2 years) including commercial and strategic choices around offshoring.
- Delivery of new organisation design and job architecture to ensure attraction and retention of talent
- Execution of new resourcing model for HR outsourcing the CoE to a RPO
- POC of LXP and associated learning pathways, designed from the creation of a SIFA competency model to develop capability for growth.
- Lead project 'Red Carpet' process mapping and subsequent designing and delivering Society wide response to onboarding new talent
Director of Strategy and Performance
Nationwide Building Society
11.2015 - 04.2019
- This role reported to the CRO and spanned 4 locations (including India) with budget management of £100 million. Leading the strategy, transformation, planning and reporting, internal governance, financial reporting, culture, and communication across the Risk Community
- Review and implementation of the Risk TOM post Compliance merger, process mapping, regulatory accountability mapping, OD, work transition, automation implementation, risk management ensuring it was scalable to meet the demands of the strategic agenda and changing and complex external stakeholder landscape.
- Ownership and execution of the change portfolio to be delivered across India and the UK, technology, people and process
- Coaching and developing the CRO and Leadership Team can execute against their regulatory and operational responsibilities
Director of Strategy and Performance for CFO
Nationwide Building Society
11.2014 - 11.2015
- Same accountabilities as CRO Strategy and Performance role, translating the Finance 2020 strategy, into operating model design and transition plan to deliver against this. Responsible for the performance of Finance, people, risk, finance and delivery of strategic projects.
Senior HR Business Partner for Finance, Risk, Audit and Compliance
Nationwide Building Society
11.2013 - 11.2014
Senior Manager, Talent and Leadership Development Lead
Nationwide Building Society
02.2009 - 11.2013
Global People Development Manager
Danfoss
01.2002 - 01.2009
- Responsible for global People TOM implementation from a federated model to CoEs and regional BP model post business acquisition
- Project management and set up of Financial Shared Service Centre for Europe in Slovakia
- Change management of SAP global implementation
- Special global change projects as required.
Education
Certificate -
MIT Sloan
Boston, MA05-2025
Strategic Performance Management -
Cranfield School of Management
Cranfield12.2017
Advanced Diploma - coaching and mentoring
Oxford Coaching And Mentoring
Oxford, OXF12.2013
Master of Science - International HR Management
Cranfield School of Management
Cranfield12.2008
Skills
- Operating model design and execution
- Agile project management
- Risk management
- Workflow analysis
- Organisational design
Certification
Chartered Member of the CIPD
Hobbies and Interests
- Represented Wales and Wasps in Women’s Rugby
- Currently coach my sons under 16s rugby team
- Currently coach my daughters under 14s football team
Languages
English
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
French
Elementary (A2)
German
Intermediate (B1)
Timeline
Head of People Partnering
Motability Operations
01.2023 - Current
Director of Strategic Business Change
Nationwide Building Society
02.2021 - 04.2022
Head of Learning, Capability and Culture
Nationwide Building Society
02.2020 - 02.2021
Chief Product Owner Tech Talent Squad
Nationwide Building Society
04.2019 - 02.2020
Director of Strategy and Performance
Nationwide Building Society
11.2015 - 04.2019
Director of Strategy and Performance for CFO
Nationwide Building Society
11.2014 - 11.2015
Senior HR Business Partner for Finance, Risk, Audit and Compliance
Nationwide Building Society
11.2013 - 11.2014
Senior Manager, Talent and Leadership Development Lead
Nationwide Building Society
02.2009 - 11.2013
Global People Development Manager
Danfoss
01.2002 - 01.2009
Certificate -
MIT Sloan
Strategic Performance Management -
Cranfield School of Management
Advanced Diploma - coaching and mentoring
Oxford Coaching And Mentoring
Master of Science - International HR Management
Cranfield School of Management
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