Kirsty Jones
Solihull,Birmingham
Summary
Highly skilled, organised, and trustworthy individual with a strong foundation in communication, team collaboration, and independent work. Demonstrates exceptional listening skills, customer service expertise, critical thinking, and adaptability to dynamic environments. Proficient in time management and problem-solving, ensuring efficiency and effectiveness in achieving objectives. Committed to leveraging these skills to contribute meaningfully to organisational success while fostering continuous growth and development.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Ski Instructor
Grouse Mountain
Vancouver
2024.12 - 2025.04
- Communicated effectively with students of all ages, fostering a supportive learning atmosphere.
- Demonstrated technical expertise to boost student confidence and skill level.
- Fostered strong relationships with customers, ensuring repeat business and referrals.
Sales Assistant
Primark
Basildon, Essex
2022.07 - 2022.09
- Utilised excellent communication skills to address customer needs and provide detailed product information.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Managed till operations smoothly, reducing waiting time for customers.
Front of house team member/Barista
Deli on the Quay
Poole , Dorset
2021.05 - 2021.07
- Upheld rigorous hygiene standards in all front-of-house areas.
- Facilitated positive dining experiences by providing excellent customer service.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
Sales assistant
Next
Basildon, Essex
2018.12 - 2019.03
- Operated till efficiently to manage transactions.
- Maintained shop floor presentation to uphold brand standards.
- Assisted customers with queries to enhance service experience.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
Bachelor of Science -
Canterbury Christ Church University
Canterbury 2021.09 - 2024.05
A-Levels -
Brentwood County High
Brentwood, Essex 2018.09 - 2020.06
GCSEs -
Brentwood County High
Brentwood, Essex 2013.09 - 2018.06
Skills
- Communication skills
- Team collaboration
- Problem-solving abilities
- Customer service
- Critical thinking
- Adaptability
- Time management
Certification
British Sign Language - Level 1
Affiliations
- Hiking
References
References available upon request.
Timeline
Ski Instructor
Grouse Mountain
2024.12 - 2025.04
Sales Assistant
Primark
2022.07 - 2022.09
Bachelor of Science -
Canterbury Christ Church University
2021.09 - 2024.05
Front of house team member/Barista
Deli on the Quay
2021.05 - 2021.07
Sales assistant
Next
2018.12 - 2019.03
A-Levels -
Brentwood County High
2018.09 - 2020.06
GCSEs -
Brentwood County High
2013.09 - 2018.06