Kirsty Brewster

My role involves preparing and maintaining data reports, maintaining spreadsheets, managing incoming and outgoing emails and general office tasks.

I also do everything involved with setting up exams for all year groups, especially everything involved with GCSE's.

I also use a number of databases to maintain updated records and accuracy.

Coordinated hiring, recruitment and training for the invigilation team for exams.

My role also includes general office tasks such as emails, writing letters and corresponding with parents and colleagues.

• Performed and documented clinical observations such as temperature, pulse, respiration rate, blood pressure and oxygen saturation levels.
• Guided new mothers in practical infant care related to nappy changing, top and tailing and cord care.
• Prepared equipment, set up instruments and assisted during procedures.
• Provided additional care to newborn babies where mothers were unable to, under close midwife supervision.
• Monitored and supported women and newborns following childbirth.
• Advised on potential feeding methods and baby-friendly standards.
• Assisted with labour and delivery in collaboration with physicians and midwifery professionals.

• Interacted with parents professionally by phone, email and in-person to deliver accurate service information.
• Helped parents with daily enquiries and addressed incoming correspondence to maintain timely responses.
• Effectively managed incoming and outgoing mail to maximise office efficiency.
• Oversaw database to maintain updated records and accuracy.

• Read stories and lead activities to help children build foundational learning skills.
• Created caring bonds with children for comfort and safety within nursery.
• Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
• Engaged children in stimulating learning-based activities and games.
• Thoroughly cleaned and disinfected play areas to control health risks.
• Created and maintained welcoming, safe and tidy space to promote children's development.

• Contacted customers about overdue payments by phone, letter and email.
• Tracked outstanding debtor balances and collected incoming cash on accounts whilst maintaining good customer relationships.
• Monitored outstanding balances and followed up payments.
• Monitored and responded immediately to messages and phone calls regarding credit control issues.
• Informed customers of potential legal action and required remediation to avoid escalation.
• Negotiated terms and conditions, payment plans and settlements.
• Escalated serious issues and concerns immediately to supervisor.
• Maintained impeccable records of payments and documentation of transactions.