Kirsty Barham
Chelmsford,United Kingdom
Summary
Dedicated pharmaceutical professional with a strong focus on patient safety and confidentiality assurance. Proficient in the use of pharmaceutical software and skilled in prescription verification accuracy, ensuring precise handling of prescriptions and orders. Demonstrates exceptional attention to detail in drug stock control and clinical waste disposal, while providing expert Over-The-Counter medication advice. Adept at customer service, payment processing, and patient billing, with a proven track record in pharmaceutical salesmanship. Committed to maintaining high standards of patient care and eager to contribute to advancing healthcare solutions.
Overview
13
13
years of professional experience
17
17
years of post-secondary education
Work History
Pharmacy Assistant
Asda pharmacy
London, UK
06.2019 - 05.2024
- Prioritised tasks effectively during busy periods, maintaining excellent level of service without disruptions or delays.
- Managed cash till accurately whilst handling transactions, minimising any financial discrepancies.
- Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.
- Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
- Improved patient care by providing professional advice on medications.
- Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
- Promoted wellness products strategically, increasing awareness among customers.
- Provided excellent customer service, resulting in repeat business from satisfied customers.
- Kept pharmacy counter and related areas clean, neat and organised.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Collaborated with multidisciplinary healthcare team for enhanced patient outcomes.
- Educated customers about proper usage and potential side effects of prescribed drugs.
Room Cleaner
Travelodge Hotels (UK)
London, UK
04.2018 - 05.2019
- Showed initiative in identifying potential improvements in cleaning procedures resulting in more efficient practices.
- Demonstrated attention to detail when dusting furniture and fixtures in the room.
- Handled lost items responsibly, returning them to rightful owners swiftly.
- Enhanced guest security by following strict access control protocols.
- Upheld company reputation for cleanliness, sanitising bathrooms thoroughly.
- Improved customer experience by providing personalised services upon request.
- Prioritised workload effectively during peak times maintaining quality standards.
- Achieved high standards of hygiene with regular room deep cleaning.
Office Assistant (Voluntary)
St John's Walworth C.E Primary School
London
01.2018 - 07.2018
- I dealt with the destruction of confidential documents, organised the filing system and dealt with general enquiries. This involved good organisation skills, the ability to prioritise my workload and excellent communication when dealing with enquiries. I had to uphold confidentiality and follow all policies and procedures at all times.
Cambelle Pharmacy
01.2011 - 01.2013
- Such as; ordering stock, counting and sending off prescription figures, handling cash, serving and advising the general public with counter medicines. I had to conduct myself in a professional manner and be sympathetic to delicate questions that often arose. Confidentiality was vital and something I adhered to at all times. I was also responsible for the cleaning of the shop after closing.
Education
NVQ 2 - Pharmacy counter assistant course
Buttercups training
London 05.2019 - 06.2021
GCSE B - Citizenship
Harris academy Bermondsey
09.2007 - 07.2011
GCSE B - English language
Harris academy
09.2007 - 07.2011
GCSE B - English literature
Harris academy Bermondsey
09.2007 - 07.2011
GCSE C - Maths
Harris academy Bermondsey secondary school
09.2007 - 07.2011
Skills
- Patient safety awareness
- Use of pharmaceutical software
- Pharmaceutical salesmanship
- Confidentiality assurance
- Knowledge of antibiotics
- Prescription verification accuracy
- Over-The-Counter medication advice
- Drug stock control
- Customer Service
- Payment Processing
- Clinical waste disposal
- Order processing
- Verifying orders
- Quick problem solver
- Prescription handling
- Exceptional attention to detail
- POS system operation
- Patient billing and payment processing
- NVQ attainment
Languages
English
Custom
St John's Walworth C.E Primary School, Larcom Street, London, SE17 1NQ
Affiliations
- Music
- Football
References
References available upon request.
Timeline
Pharmacy Assistant
Asda pharmacy
06.2019 - 05.2024
NVQ 2 - Pharmacy counter assistant course
Buttercups training
05.2019 - 06.2021
Room Cleaner
Travelodge Hotels (UK)
04.2018 - 05.2019
Office Assistant (Voluntary)
St John's Walworth C.E Primary School
01.2018 - 07.2018
Cambelle Pharmacy
01.2011 - 01.2013
GCSE B - Citizenship
Harris academy Bermondsey
09.2007 - 07.2011
GCSE B - English language
Harris academy
09.2007 - 07.2011
GCSE B - English literature
Harris academy Bermondsey
09.2007 - 07.2011
GCSE C - Maths
Harris academy Bermondsey secondary school
09.2007 - 07.2011
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