Kirstien Wilson
Rotherham,South Yorkshire
Summary
A highly skilled professional with extensive expertise in education planning, strategic planning, and leadership and management.
Demonstrates exceptional communication skills and the ability to remain calm under pressure.
Proven track record in team building and problem management, with in-depth knowledge of all education funding streams, ESFA, and Ofsted regulations.
Learner focused and committed to driving educational excellence through effective strategic initiatives.
Seeks solutions to problems and applies extensive analytical knowledge to findings.
Committed manager with exceptional leadership, organisational skills and communication, leading to high-performing cross-functional teams.
Overview
27
27
years of professional experience
16
16
Years of post-secondary education
12
12
Years of leadership experience
16
16
Years of apprenticeship management
Work history
Head of Apprenticeships
Skills for Security
Warrington
05.2023 - Current
- Part of the Senior Leadership Team, managing a team of 30+ staff within the apprenticeship department.
- Oversee the delivery and teaching to 1,000 apprentices in line with Ofsted and ESFA requirements.
- Driven an increase in QAR data by 5%, with an further predicted increase for 24/25.
- Work closely with quality to ensure teaching is good or better, resulting in increased staff and learner satisfaction. Supporting with standardisation, cohesive working and CPD. Conduct walk throughs and OTLAs.
- Responsible for SARs and QIPs.
- Senior member of the Safeguarding Committee.
- Carry out day-to-day duties accurately and efficiently, improving efficiency and productivity, whilst managing tight deadlines and future proofing the growth of the company.
- Demonstrate respect, friendliness and willingness to help wherever needed.
- Develop operational budgets to manage costs effectively.
- Manage simultaneous contracts effectively including direct ESFA contracts, subcontracting and Scottish provision through SDS.
- Manage the team effectively and with empathy.
- Present reports at monthly reviews, keeping senior management and board members informed.
- Collaborate with senior leadership on corporate strategy development, influencing company direction and growth potential.
- Brief senior management on critical findings from analysed data sets.
- Monitor learner and employer feedback and KPIs to inform senior managers of data-driven input on necessary improvements.
- Enhance operations and implemented technological innovations in collaboration with senior leadership.
- Partner with senior leadership for strategic workforce planning, enabling company growth projections.
- Remain learner focused and support learners through and beyond their course.
- Active part of safer recruitment.
Head of Centre
White Rose Beauty Colleges
11.2013 - 05.2023
- Fostered collaborative environment, boosting team morale and motivation.
- Streamlined administrative processes to improve productivity.
- Upheld high standards of health and safety within the centre.
- Maintained compliance with relevant education laws and regulations, as well as awarding organisations.
- Enhanced operational efficiency with proactive resource management.
- Provided pastoral care support; fostered a nurturing environment for students and staff.
- Negotiated contracts with suppliers, achieved cost-effective deals for the centre's benefit.
- Conducted staff appraisals to identify areas for improvement or advancement opportunities.
- Managed daily operations, ensured smooth functioning of the centre.
- Researched latest educational trends; incorporated these into curriculum planning process.
- Partnered with local businesses for joint ventures and sponsorships.
- Coordinated community outreach events to increase centre visibility.
- Monitored student progress through regular assessments and evaluations.
- Oversaw financial affairs, ensured fiscal responsibility and sustainability of the organisation.
- Organised fundraising events, generated additional resources.
- Improved student satisfaction by implementing effective educational strategies.
- Scheduled curriculum and staffing, optimising space and resources for efficient operation.
- Implemented inclusive policies, promoted diversity and equality within the centre.
- Attended management meetings to develop new initiatives for centre.
- Organised events and activities to enhance projects.
- Responded to emergency situations to support safety measures.
- Submitted periodic reports to inform management regarding status and progress of centre projects.
- Conducted evaluations to improve process of centre.
- Monitored expenditures to manage allocated budget.
- Addressed queries and resolved issues to streamline communication.
- Collected data to evaluate analyse information for research projects.
- Developed new programmes, linking back to the local labour market needs.
- Reviewed applications to determine eligibility and acceptance of applicants.
- Drafted proposals to request for funding of new projects.
- Identified training needs and opportunities to provide Continued Professional Development (CPD) for staff.
- Supervised and evaluated employee performance, providing construction feedback and identifying staff talent.
- Directed activities of staff to maximise service availability and play to teams' strengths.
- Successfully recruited learners to over £1.5m per year, through a variety of means. Responsible for onboarding and learner registrations. Maintaining ethics of awarding organisations, oversaw and lead EQA visits to ensure continuation of DCS.
- Championed organisational values to instil sense of loyalty and community.
- Successfully attracted high-quality candidates using creative recruitment strategies.
- Developed and facilitated job recruitment fairs.
Senior Training Officer
Rotherham College
04.2009 - 11.2013
- Conducted on-demand training sessions, enhancing individual capabilities.
- Partnered closely with HR department to develop recruitment strategies, ensuring staff competencies matched organisational needs.
- Collaborated cross-functionally to design and implement department-specific training.
- Streamlined internal processes by introducing innovative training methods.
- Ensured consistent quality standards with rigorous training protocols.
- Promoted diversity and inclusion through tailored sensitivity trainings.
- Improved team cohesion with collaborative group training sessions.
- Streamlined onboarding process through introduction of systematic induction programmes.
- Participated actively in recruitment process-from selection to onboarding of new hires.
- Developed a robust onboarding process, improving new hire productivity levels.
Sales, Marketing & Training Development Manager
Corus Steel
08.1998 - 03.2009
Education
Safeguarding Level 5 -
Prospero
02.2025 - 02.2025
Level 5 Management - Business
City & Guilds
09.2009 - 06.2010
Level 3 Customer Service NVQ -
City & Guilds
Prevent -
ETF
Safer Recruitment -
EFT
Functional Skills Maths Level 2 -
City & Guilds
Functional Skills English Level 2 -
City & Guilds
Complementary Therapies Level 2 -
White Rose Beauty College
GCSEs x 8 -
Maltby Comprehensive
Skills
- Calm under pressure
- Communication skills
- Team building
- Leadership and management
- Strategic planning
- In depth knowledge of education, funding streams, ESFA and Ofsted
- Education planning
- Problem management
Timeline
Safeguarding Level 5 -
Prospero
02.2025 - 02.2025
Head of Apprenticeships
Skills for Security
05.2023 - Current
Head of Centre
White Rose Beauty Colleges
11.2013 - 05.2023
Level 5 Management - Business
City & Guilds
09.2009 - 06.2010
Senior Training Officer
Rotherham College
04.2009 - 11.2013
Sales, Marketing & Training Development Manager
Corus Steel
08.1998 - 03.2009
Level 3 Customer Service NVQ -
City & Guilds
Prevent -
ETF
Safer Recruitment -
EFT
Functional Skills Maths Level 2 -
City & Guilds
Functional Skills English Level 2 -
City & Guilds
Complementary Therapies Level 2 -
White Rose Beauty College
GCSEs x 8 -
Maltby Comprehensive
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