Hi, I’m
Kirstie Wildman
Purchasing administrator
Bradford
Summary
I'm an hardworking and proactive individual with excellent communication skills, adept at engaging with both colleagues and the public. Demonstrated ability to use initiative and maintain high standards of work. Experienced in utilizing various office software and eager to take on new challenges while continuously learning and contributing positively within an organization.
Overview
12
years of professional experience
1
Certification
Work History
Safestyle UK
Access Solution Co-Ordinator
11.2019 - 11.2023
Job overview
- Proficient liaison between depots, fitters, and scaffold companies, ensuring seamless operations.
- Skilled in coordinating with various stakeholders to guarantee smooth execution.
- Experienced in communicating with customers via email to obtain necessary permissions for scaffold erection.
- Capable of generating payment orders and adept at following up with scaffold companies to ensure timely amendments, removals, and adherence to schedules.
- Key Responsibilities:
- Inter-Depot Coordination: Facilitated effective communication between depots, fitters, and scaffold companies to ensure operational efficiency.
- Customer Correspondence: Managed email correspondence with customers to secure permissions for scaffold erection, maintaining professionalism and clarity in communication.
- Payment Order Generation: Produced payment orders accurately and efficiently, ensuring timely processing of financial transactions.
- Scaffold Management: Proactively chased scaffold companies for necessary amendments, removals, and adherence to schedules, ensuring smooth workflow and customer satisfaction.
Brearleys Solicitor
Legal Secretary
08.2019 - 11.2019
Job overview
- Experienced in reception work, proficiently handling incoming calls and interacting with clients in a professional manner.
- Skilled in audio typing, ensuring accurate and timely transcription of audio files.
- Efficiently managed postal correspondence, handling both outgoing and incoming mail with precision and organization.
- Reception Duties: Successfully managed reception tasks, including answering calls and providing excellent customer service to clients, fostering positive interactions and maintaining a professional image.
- Postal Management: Handled postal correspondence effectively, overseeing both outgoing and incoming mail processes, ensuring timely dispatch and receipt of documents and packages.
Switalskis Solicitors
Conveyancing Assistant
08.2018 - 08.2019
Job overview
- Opening new matter using the case software SOS these can be sale, purchase, transfer of equity and remortgaging matters.
- ID check clients via Veriphy/AML systems.
- Completion of SDLT.
- Working through relevant file checklist in line with Lexcel.
- Completion of AP1's, FR1's, TR1's.
- Dealing with Requisition from land registry.
- Post completion - balancing Ledger payments.
- Archiving closed files (deadboxing).
- Post Completion.
- Liaising with clients over the phone and in person.
Enact Conveyancing
Legal Assistant
05.2017 - 07.2017
Job overview
- Conducting welcome calls with borrowers, providing guidance and addressing inquiries to ensure a smooth remortgage process.
- Liaising via telephone with clients, borrowers, and external institutions, maintaining professional communication and ensuring adherence to service standards.
- Working towards monthly completion targets while upholding high-quality standards in all aspects of work.
- Proactively identifying and addressing potential problems, reporting them to the Team Leader for resolution.
- Efficiently managing inbound and outbound correspondence, including calls, faxes, and emails, to meet agreed service standards.
- Updating case manager computer systems accurately and in a timely manner.
- Managing various documents related to remortgage processes, including change of name documents, mortgage offers, deeds, offer acceptances, redemption statements, and title checks, ensuring accuracy and compliance.
Sodexo (Londis)
Shop Assistant
01.2016 - 12.2016
Job overview
- Experienced in retail operations within a bustling local shop, adept at meeting customer needs while maintaining product merchandising.
- Proficient in managing product inventory by monitoring sell-by dates and implementing discounted pricing strategies when necessary.
- Known for delivering exceptional customer service through politeness, helpfulness, and friendliness.
- Skilled in collaborating within a small team to fulfill business needs, handling payments using EPOS systems, arranging attractive displays to promote store offerings, and ensuring cleanliness and tidiness through general store maintenance and waste management.
- Capable of assisting with deliveries to support operational efficiency.
- Key Responsibilities:
- Meeting customer needs by providing polite, helpful, and friendly service, ensuring customer satisfaction and loyalty.
- Maintaining product merchandising by monitoring sell-by dates and implementing discounted pricing strategies to optimize sales and reduce waste.
- Collaborating with a small team to fulfill business objectives, working together to achieve operational efficiency and customer satisfaction.
- Delivering first-class customer service and aftercare, addressing customer inquiries, and resolving any issues promptly and effectively.
- Handling payments using EPOS systems accurately and securely, ensuring smooth transactions and financial accountability.
- Arranging varied displays to showcase store offerings and promote latest arrangements, attracting customer attention and driving sales.
- Maintaining store cleanliness and tidiness through regular cleaning and tidying efforts, including waste management to uphold a pleasant shopping environment.
- Assisting with deliveries as needed, supporting inventory management and operational processes to ensure smooth store operations.
Kirklees College
Business administration Support Assistant (Apprentice)
01.2014 - 12.2014
Job overview
- While working at Kirklees College Huddersfield Centre as an Apprentice I was required to meet the needs of the fellow employees.
- As the team was busy with the assessors coming and going needed to be quite organised to make sure that they had the correct paperwork for the student that there were visiting.
- Some of the main duties included:
- Working as part of team in the Business and Professional Studies team.
- Offering first calls Customer service.
- Using Software such as Pro engage, Pro Solutions, Microsoft office packages and many others.
- I have also used the apprenticeship website which I was responsible for update and posting vacancies on.
- Processing learners for start to finish. This includes enrolling them all the way to claiming their certificates.
Kirklees College
Business administration Support Assistant
01.2012 - 12.2012
Job overview
- Experienced in administrative support within an educational setting at Kirklees College Batley Centre, responsible for processing enrolment forms for ESOL courses and accurately inputting information into the system to facilitate issuance of enrolment cards.
- Skilled in working collaboratively within a small team to meet business needs, providing exemplary customer service and aftercare.
- Proficient in data inputting using various software including Pro Solution, Pro Engage, and Office Package.
- Key Responsibilities:
- Processing enrolment forms for ESOL courses, ensuring accuracy and completeness of information.
- Entering data into the system using software such as Pro Solution, Pro Engage, and Office Package, maintaining high standards of accuracy and efficiency.
- Working collaboratively within a small team to meet the operational needs of the college, supporting colleagues and contributing to overall success.
- Providing first-class customer service and aftercare to students, addressing inquiries, and resolving issues promptly and professionally.
- Ensuring compliance with college procedures and regulations regarding enrolment processes and data management.
- Contributing to the improvement of administrative processes and systems to enhance efficiency and effectiveness.
- Maintaining confidentiality and security of student information in accordance with data protection regulations.
Education
Huddersfield Technical CollegeHuddersfield
diploma
Kirklees College
Certificate in Business and Administration
Whitcliffe Mount School
diploma from Adult Numeracy
Skills
Purchasing
Certification
Driving licence
Timeline
Access Solution Co-Ordinator
Safestyle UK
11.2019 - 11.2023
Legal Secretary
Brearleys Solicitor
08.2019 - 11.2019
Conveyancing Assistant
Switalskis Solicitors
08.2018 - 08.2019
Legal Assistant
Enact Conveyancing
05.2017 - 07.2017
Shop Assistant
Sodexo (Londis)
01.2016 - 12.2016
Business administration Support Assistant (Apprentice)
Kirklees College
01.2014 - 12.2014
Business administration Support Assistant
Kirklees College
01.2012 - 12.2012
Huddersfield Technical College
diploma
Kirklees College
Certificate in Business and Administration
Whitcliffe Mount School
diploma from Adult Numeracy
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