Summary
Overview
Work history
Education
Skills
Hobbies and Interests
Timeline
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KIRSTIE STORER

KIRSTIE STORER

Sittingbourne,Kent

Summary

A reliable, motivated and hardworking individual, who enjoys working in busy environments as part of a productive team or independently. I am constantly seeking to learn new skills and am committed to any task that I put my mind to, taking real pride in my work. I am a strong communicator and enthusiastic character who loves meeting new people. I am a punctual, reliable and dynamic person, who is confident and experienced with customer service skills.

Overview

9
9
years of professional experience

Work history

Kennel Assistant

Pets World Hotel
04.2024 - Current
  • Offer one-to-one attention to animals under care, fostering positive interactions between staff and pets.
  • Provide emotional support to distressed animals during their stay at the kennel.
  • Strengthen relationships with pet owners via excellent communication skills, building trust and confidence.
  • Ensure animal comfort by cleaning and maintaining kennels regularly.
  • Administer prescribed medication to canines, improving their overall health condition.
  • Manage check-ins and check-outs of pets smoothly resulting in minimal disruption to daily operations.
  • Supported canine wellness with regular outdoor walks.

Doggy Day-care Assistant

Paws and Pause
01.2023 - 03.2024
  • Opening and closing the facility independently each day.
  • Meeting and greeting clients at the start and end of the day during dog handovers.
  • Providing an enriching and stimulating environment for the dogs under my supervision.
  • Cleaning the daycare facility to ensure top standards of hygiene.
  • Supervising and training voluntary staff as part of the social enterprise scheme.
  • Managing a group of dogs independently, maintaining high energy and enthusiasm.

Doggy Day-care Assistant

K9 Kindergarten
01.2021 - 01.2023
  • Monitored feeding schedules and dietary requirements, keeping the dogs nourished and happy.
  • Loading and unloading dogs from transport vehicles safely and efficiently.
  • Developed strong bonds with each dog through consistent interaction; fostered trustful relationships.
  • Ensured the safety of dogs by monitoring their behaviour during play sessions.
  • Organised recreational games, providing stimulating experiences for all breeds and sizes of dogs at the centre.

Volunteer

Cinnamon’s Trust
01.2017 - 01.2021
  • Provided quality dog walking services for client satisfaction.
  • Conducted initial meet-and-greet sessions with new clients building a professional relationship based on trust.
  • Enhanced customer loyalty through reliable and professional dog walking services.
  • Established trust with dogs using patient approach, fostering strong relationships with pets under care.
  • Scheduled dog walks according to owners' preferences, resulting in high customer satisfaction rates.
  • Utilised understanding of different breeds' behaviour in handling dogs, enhancing safety and enjoyment on walks.
  • Walked in all weather conditions.

Retail Assistant

Primark
01.2016 - 01.2021
  • Delivered excellent customer service by answering queries and providing product information.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
  • Assisted in stock replenishment to maintain store appearance.
  • Handled cash register operations efficiently, minimising queue lengths at checkouts.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Maintained clean shop floor, promoting a welcoming environment.

Education

Animal Management Level 2 and Level 3

Hadlow College

7 x GCSE's including Maths and English

The Marlowe Academy

NVQ Health and Social Care Diploma

The Marlowe Academy

Dog First Aid Training Course

Animal Aiders

Skills

  • Clear communication
  • Active listening
  • Trustworthy
  • Organised
  • Reliable
  • Motivated
  • Ability to work in busy environments
  • Positive team player
  • Ability to work in all weather conditions
  • Ability to prioritise and plan workload
  • Enthusiastic
  • High energy


Hobbies and Interests

My interests outside of work include travelling and experiencing new adventures, I also love fashion and socialising with friends. I love being in the outdoors and dog sitting for friends and family when I have spare time.

Timeline

Kennel Assistant

Pets World Hotel
04.2024 - Current

Doggy Day-care Assistant

Paws and Pause
01.2023 - 03.2024

Doggy Day-care Assistant

K9 Kindergarten
01.2021 - 01.2023

Volunteer

Cinnamon’s Trust
01.2017 - 01.2021

Retail Assistant

Primark
01.2016 - 01.2021

Animal Management Level 2 and Level 3

Hadlow College

7 x GCSE's including Maths and English

The Marlowe Academy

NVQ Health and Social Care Diploma

The Marlowe Academy

Dog First Aid Training Course

Animal Aiders

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KIRSTIE STORER