Kirstie Dacker

• Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
• Communicated with other staff to determine best use of resources and guest care.
• Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
• Proactively identified changing housekeeping needs to provide reliable and attentive service.

• Kept records of each horse's diet, health and behaviour meticulously.
• Coordinated with Estate Factor regarding daily tasks and responsibilities.
• Maintained pasture quality through regular checks and necessary actions.
• Administered medications to sick horses under vet instruction.
• Assisted in veterinary procedures to provide optimal care for horses.
• Monitored horse behaviour for signs of distress or illness.
• Managed turnouts efficiently, ensuring safe and effective exercise routines for horses.
• Maintained tack room organisation, keeping all equipment easily accessible.
• Maintained stable cleanliness by regularly mucking out stalls.
• Monitored horse welfare and wellbeing, identifying and addressing any unmet needs.

• Trained new team members, enhanced service quality.
• Managed daily operations for smooth restaurant functioning.
• Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
• Developed relationships with suppliers for better inventory management.
• Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
• Planned staff rotas to meet customer demand, while ensuring all contracted hours were met.

I worked at this establishment from a young age where I started as the KP & over the years I progressed through all the areas of work. Where I went onto college to study hospitality management.

My employment here was on & off over the years due to studies & moving away or working in other establishments to further my experience. I always came back due to the incredible team and the employer.

• Provided companionship to elderly residents, created a comforting environment.
• Provided end-of-life care with utmost compassion and sensitivity.
• Participated in training programmes for continual professional development.
• Worked closely with other care staff for seamless service delivery.
• Improved client wellbeing by providing daily personal care and support.

• Coordinated front desk operations, ensured smooth guest experiences.
• Assisted in marketing campaigns to increase hotel visibility.
• Established effective communication channels between departments for seamless operation.
• Responded promptly to customer complaints ensuring swift resolution and customer retention.
• Directed staff schedules and rosters, optimising workforce efficiency.
• Facilitated team meetings, promoting open communication and collaboration.
• Coordinated staff training sessions, enhancing team competencies and service standards.

3 Weeks Holiday Cover

• Prepared riding equipment, facilitating smooth training sessions.
• Conducted daily checks on horses' health, enabling early detection of illnesses or injuries.
• Maintained cleanliness of stables, contributing to a healthy environment.
• Followed strict dietary plans for the well-being of horses.
• Fed, groomed and exercised 10-20 horses daily.
• Cleared paddocks and maintained fencing.

Seasonal* Although, I grew up here and volunteered at this centre for a number of years during my school years and after. I came home for A summer, after my studies to assist for a season.

• Boosted morale within the team through effective communication, fostering a supportive work environment.
• Facilitated smooth operations with diligent management of all stable tasks including mucking out, bedding down, turning out and bringing in.
• Conducted guided tours around facilities providing insightful information about each resident horse.
• Trained new recruits on stable duties enhancing overall productivity.
• Tacked up and untacked horses before and after outings.
• Prepared horses for less and trail rides.
• Prepared and portioned food in line with feeding schedules.
• Updated lesson booking system and collected payments.
• Followed hygiene procedures to maintain safe agricultural environment.

• Coordinated efficiently with kitchen staff for timely food preparation.
• Worked in high-pressure situations whilst maintaining composure and professionalism.
• Escorted guests to their tables, providing detailed menu information when needed.
• Assisted in setting up and clearing tables for improved dining experience.
• Represented company and promoted brand with exceptional service and presentation.