- i like to go on long walks
- love to take my children out
- sitting and watchin tv at night time
- couloring
- cleaning
kirsten phillips
earlshilton,leicstershire
Summary
Detail-oriented Housekeeping Cleaner skilled in maintaining high standards of cleanliness and hygiene. Ensures guest satisfaction through meticulous room preparation and thorough cleaning practices. Collaborates with team members to uphold a welcoming environment and implements effective cleaning techniques. Motivated individual with a background in maintaining clean and safe environments. Demonstrates strong attention to detail and collaboration skills, ensuring high standards of hygiene and safety. Eager to support child development and create nurturing atmospheres. Dedicated Animal Care Supervisor with strengths in animal welfare and team collaboration. Implements effective cleaning and sanitation practices to create safe environments for animals and staff. Committed to fostering a nurturing atmosphere that prioritises health and wellbeing. Proactive professional skilled in cleaning and sanitation, with a focus on maintaining high hygiene standards. Delivers exceptional service through effective communication and attention to detail. Utilises time management skills to ensure efficient completion of tasks, contributing to customer satisfaction. Devoted [Job Title] dedicated to providing outstanding animal care. Expert at keeping animals calm and preventing injuries. Organised, attentive and adaptable to different temperaments.
Overview
6
6
years of professional experience
Work History
Housekeeping Cleaner
karen robathen
leicstershire, leicster
11.2025 - 03.2026
- Cleaned floors using vacuums, mops and appropriate cleaning agents.
- Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.
- Cleaned rooms to satisfaction of clients and management.
- Cleaned and restocked bathrooms to keep facilities fresh.
- Cleaned and disinfected surfaces in common areas on hourly basis, maintaining health and hygiene of residents and visitors.
- Stocked toilet tissue, paper towels and other bathroom supplies.
- Kept rooms dust-free by dusting and polishing worktops, cupboards and ornaments.
- Polished windows, mirrors and ornaments to pristine shine.
- Deep cleaned bathrooms with meticulous attention to detail.
- Safely used chemical cleaners.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Conducted deep cleaning of rooms and communal areas, adhering to hygiene regulations and standards.
- Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.
- Handled and stored cleaning chemicals safely.
- Disinfected bathrooms, eliminating mould and soap scum from shower stalls and bathtubs.
- Provided deep cleaning services for areas in need of additional sanitation.
- Disinfected and sanitised kitchens and bathrooms with faultless finish.
- Ensured safe usage of chemical cleaners.
- Removed rubbish and dirty linens from room attendant trolleys.
- Used appropriate cleaning techniques to clean different materials.
- Maintained upkeep of residential and common areas through routine dusting, spot cleaning, vacuuming, mopping and waste removal.
- Maintained high standards of cleanliness in guest rooms, achieving customer satisfaction and repeat business.
- Strictly adhered to company health and safety policies.
- Conducted deep cleaning of bathrooms and kitchens, focusing on sanitisation to meet health standards.
- Kept kitchen spaces and utensils hygienic.
- Prioritised daily tasks to manage workload.
- Kept utility sink rooms in clean, neat and orderly condition.
- Used chemical cleaners for intended purpose and wore protective clothing in line with health and safety guidelines.
- Dusted and cleaned cobwebs on light fixtures, baseboards and window sills.
- Prepared rooms for events and gatherings, creating welcoming environments for guests.
- Informed supervisor when supplies were low.
- Implemented time management skills to efficiently complete tasks within tight deadlines, maximising productivity.
- Collaborated with housekeeping team to share best practices and improve overall cleaning efficiency.
- Developed and maintained a positive working relationship with household members, contributing to a harmonious home environment.
- Ensured continued resident safety and privacy while performing cleaning duties.
- Kept well-stocked cleaning material supplies, storing safely in compliance with health regulations.
- Assessed rooms before job completion to verify work quality and conformance to cleaning specifications.
- Swept and damp-mopped private stairways and hallways.
- Emptied and cleaned waste receptacles in rooms, hallways and outside areas.
- Periodically removed waste and recycling to uphold tidy presentation standards.
- Monitored and reported any maintenance issues encountered during cleaning, contributing to the upkeep of facilities.
- Inspected rooms post-cleaning to identify any overlooked areas, ensuring attention to detail.
- Washed, ironed, and arranged clothing and linens, ensuring a professional presentation.
unimployed
unimployed
leictershire, england
01.2020 - 01.2021
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Handled customer concerns and escalated major issues to supervisor.
- Picked up additional tasks to aid team success.
- Enhanced working relationships by participating in team-building activities.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
- Prepared range of written communications, documents and reports.
- Developed team communications and information for meetings.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
- Developed excellent working knowledge of industry trends and improvements in processes.
Education
GCSEs - maths and english+ science
didnt go
didnt go01-2018
Skills
- Cleaning and sanitation
- Time management
- Customer service
- Team collaboration
- attention to detail
- deep cleaning
- looking after children and animals
- good with imaganation
- catering
- serving custermers
- organisation skills
- Problem resolution
- Event preparation
- Positive communication
- Hardworking
- Honesty and integrity
- Cleaning bathrooms
- Cleaning techniques
- Instruction following
- Hygiene awareness
- Effective multitasking
- Vacuuming
Interests
Accomplishments
- Improved reviews by successfully handling customer complaints and implementing monthly staff training.
- Improved mine and my managers reviews by successfully handling customer complaints and implementing monthly staff training.
- Planned and coordinated work projects resulting in increased custermers.
- Created and developed critical care policies to consistently exceed quality and production targets.
Additional Information
- im great at catering
- i dont drive as i do not have the money at the moment
- im willing to learn
- im open to most afternoons wednesdays and thursday im avalible all day
Timeline
Housekeeping Cleaner
karen robathen
11.2025 - 03.2026
unimployed
unimployed
01.2020 - 01.2021
GCSEs - maths and english+ science
didnt go