Kirsteen Cowling
Livingston,West Lothian
Summary
I am a graduate and current student at Edinburgh Napier University, where I earned a 2:1 Honours BA in Business Management in just two years. I am now pursuing my MSc in Marketing with Digital Strategy, graduating in July 2025. I have extensive experience as a Document Controller and Systems Administrator within the Custodial Security, Engineering, Rail, and Construction sectors. I am thrilled to blend my old and new skills as I embark on my future career journey.
Overview
23
23
years of professional experience
1
1
year of post-secondary education
Work history
Document Controller
COWI UK
Glasgow
04.2016 - 04.2019
- Experience delivering project documentation promptly and with precision, consistently meeting deadlines and adhering to project delivery schedules
- Mastery of EDMS software, A-site and Cab-i-Net
- Strong command of software like Adobe, which allows me to uphold exceptional quality standards in my work
- Engage with stakeholders at every level of the project by communicating effectively and adapting my writing style to match their needs
Document Controller/PA
Pointer Ltd
Glasgow
04.2012 - 04.2016
- Developed effective working relationships with all stakeholders and colleagues in a new position promoting effective communications
- Responsible for processing all information related to a project, whether digital or in hard copy, on behalf of the employer and customers
- This includes creating, receiving, allocating, storing, and destroying information according to established codes of practice, such as ISO9001 and the Data Protection Act 1998
- PA to the Projects Director and project teams as required
- Oversaw the electronic document management system (EDMS) by developing dynamic document templates and implementing change control procedures tailored to the specific needs of the project
Document Controller
Balfour Beatty Rail Ltd
Bathgate & Shettleston
09.2008 - 04.2012
- Responsible for establishing an efficient site office, which ultimately became the go-to template for Balfour Beatty Rail
- Secured my Personal Track Safety (PTS) Card, empowering me to work confidently on or near Network Rail electrified train tracks
- Conducted on-track audits to ensure that all work was progressing smoothly and met our 'construction' status standards as issued by me
- Participated in weekend site possession shifts as a site scribe, ensuring that accurate communications were promptly conveyed from our engineers to the client
- As the site first aider and fire warden, I attended a 4-day Health and Safety in Construction course to master the skills necessary for conducting effective risk assessments and performing comprehensive accident investigations
Various Administrative and Document Control Roles
Various
West Lothian / Glasgow, Scotland
01.1996 - 01.2008
- Developed project securities, workflows, and protocols
- Mastered accounts payable 'Ikon' system
- Successfully directed and managed smaller installation projects for the JD Wetherspoon client
- Project Managed smaller installation jobs for the JD Wetherspoon Client
- Led a team of 8 site-based staff members
- Successfully managed the BIW System site
- Utilised Microsoft Project and provided support to the Project Manager in maintaining project documentation and oversight
- Conducted daily site H&S inductions with confidence and clarity
- Super User and educator specialising in 'Sales& Installation', and 'JD Edwards' Systems
Education
MSc - Marketing with Digital Strategy
Edinburgh Napier University
Edinburgh 01.2024 - 07.2025
BA Hon's - Business Management
Edinburgh Napier University
SCQF Level 9 Qualifications - Leadership and Management
West Lothian College
Skills
- Communication
- Google Analytics 4
- Canva - Pre-Intermediate / on-going
- Quality Standards, such as ISO9001
- Leadership
- Team working and support
- Multi-tasking
- Ikon (accounts package)
- Electronic Document Management Systems (CAB-i-NET/Skandocs/Dome Connect / A-Site & BIW)
- Logical
- Customer liaisons
- Microsoft Office packages
- Adobe Professional
- Organisation (people and events)
- IT Skills
References
References available upon request.
Timeline
MSc - Marketing with Digital Strategy
Edinburgh Napier University
01.2024 - 07.2025
Document Controller
COWI UK
04.2016 - 04.2019
Document Controller/PA
Pointer Ltd
04.2012 - 04.2016
Document Controller
Balfour Beatty Rail Ltd
09.2008 - 04.2012
Various Administrative and Document Control Roles
Various
01.1996 - 01.2008
BA Hon's - Business Management
Edinburgh Napier University
SCQF Level 9 Qualifications - Leadership and Management
West Lothian College
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