Kirsi Malmi
Summary
Motivated individual originally from Finland demonstrating resourcefulness and strong communication abilities. Adapts to diverse roles, contributing to both customer-focused and organisational objectives. Committed to delivering value and supporting team success through a proactive approach.
Overview
10
10
years of professional experience
Work History
Antiques & Vintage Reseller
Self-Employed
Glasgow
01.2025 - 06.2026
- Operating vintage Etsy shop 'Ihana Vintage Shop', overseeing all business aspects.
Sourcing, photographing, and listing products to attract potential buyers.
Packaging and shipping items securely to ensure customer satisfaction.
Managing inventory and pricing strategies to maximize profitability. - Provided exceptional customer service, fostering satisfaction and loyalty among repeat customers.
Content Creator
Self-Employed
Glasgow
04.2021 - 06.2026
- Analysed viewer metrics to optimise content strategy, driving channel growth and improving viewer retention.
- Created engaging content for ASRM Kirsi YouTube channel, attracting diverse audience and enhancing channel visibility.
- Fostered community engagement through consistent interactions with subscribers and viewers, strengthening viewer loyalty.
Caring for a family member
n/a
08.2019 - 11.2022
Enterprise SDR - Nordics
Coursera
Remote, Glasgow
08.2022 - 10.2022
- Generating SQLs from inbound and outbound activities.
- Shared comprehensive brand and product knowledge to maximise sales.
- Liaised with potential customers to determine needs and provide recommendations.
- Cultivated relationships with key Enterprise Account Executives.
Senior Business Development Specialist - EMEA
Televerde Europe
Glasgow
04.2016 - 07.2019
- Executed campaigns that secured new client opportunities and fostered new business growth across EMEA.
- Recognised for leadership and collaboration within team, contributing to project success in 2019.
Education
Bachelor of Arts -
University of Glasgow
01-2008
Skills
- Effective communication
- Resourcefulness
- Customer relationship management
- Inventory management
- Time-management
- Customer service excellence
Timeline
Antiques & Vintage Reseller
Self-Employed
01.2025 - 06.2026
Enterprise SDR - Nordics
Coursera
08.2022 - 10.2022
Content Creator
Self-Employed
04.2021 - 06.2026
Caring for a family member
n/a
08.2019 - 11.2022
Senior Business Development Specialist - EMEA
Televerde Europe
04.2016 - 07.2019
Bachelor of Arts -
University of Glasgow