Kirmal Gill
Walsall
Summary
A compassionate and reflective trainee psychotherapist with a strong foundation in person-centred and integrative approaches. I have experience supporting clients through a range of emotional and psychological challenges in both face-to-face and online settings. With a background in care and mental health, I bring a grounded, empathetic presence and a deep commitment to ethical, trauma-informed practice. My work is guided by core values of congruence, unconditional positive regard, and empathic understanding, and I am dedicated to fostering safe, supportive therapeutic relationships that empower clients in their journey of healing.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Counsellor
My Solution Well-being
Leicester
04.2025 - Current
- Established trusting relationships with clients, promoting open communication.
- Alleviated client stress through various therapeutic methods.
- Ensured ethical practices at all times adhering to counselling standards.
- Provided crisis intervention during critical moments, mitigating risk.
- Participated in professional development training for skill enhancement.
- Applied person-centred, cognitive-behavioural and mindfulness approaches, adapting techniques to individual preferences.
- Demonstrated ethical conduct, adhering to confidentiality guidelines and maintaining boundaries.
- Attended regular training and supervision workshops for improved service user support.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
Psychotherapist
BetterHelp
Virtual
04.2025 - Current
- Employed mindfulness techniques for anxiety reduction.
- Assisted clients in developing coping strategies to manage life transitions.
- Specialised in trauma-focused therapy methods, aiding post-traumatic growth.
- Devised psychosocial education materials, promoting mental health awareness.
- Addressed issues of grief and loss through supportive counselling techniques.
- Adhered to ethical guidelines whilst maintaining high standards of practice in psychotherapy.
- Promoted psychological resilience by conducting cognitive-behavioural therapy.
- Facilitated group therapy sessions, enhancing emotional well-being.
- Managed diverse caseload with consistently positive outcomes and client satisfaction.
- Recorded patients progress and changed treatment plan when necessary.
- Provided CBT modalities to assist clients in adapting behaviours to meet needs.
- Documented client progress in confidential files.
- Used trauma-informed modalities to facilitate patient trust and engagement.
- Utilised trauma-informed care to support clients in meeting therapeutic goals.
Recovery support worker
Priory, Lakeside View
Wolverhampton
11.2021 - Current
- Built therapeutic relationships with patients to foster trust and enhance their recovery journey.
- Maintained detailed records of patient interactions, observations and treatment updates.
- Assisted in organising group activities to encourage social interaction and skill development.
- Ensured a safe environment for patients with active risk management strategies.
- Coordinated with multidisciplinary teams for comprehensive care of patients.
- Handled sensitive information confidentially respecting privacy laws and ethical guidelines.
- Monitored changes in patients' behaviour or condition, immediately reporting significant findings to medical staff.
- Demonstrated empathy, patience and resilience whilst dealing with challenging behaviours from patients.
- Contributed to team meetings with valuable insights into patient progress and needs.
- Kept patient records securely stored for compliance with confidentiality and privacy policies.
- Safeguarded patients appropriately to maintain welfare and wellbeing throughout care programmes.
Health care assistant
Cuffley Manor Residential & Dementia Care home
London
03.2020 - 09.2025
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Implemented health and safety protocols for protection against COVID-19.
Health care assistant
Acton Banks Healthcare
Wolverhampton
01.2021 - 10.2021
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Liaised between patients and healthcare professionals, facilitated effective communication channels.
- Assisted in patient care, improved comfort and well-being.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
Team member
Taco Bell
London
03.2019 - 06.2021
- Maintained high standards of food hygiene, securing customer trust.
- Managed cash register transactions for accurate record keeping.
- Prepared and packaged orders with precise presentation skills.
- Completed daily cleaning lists to maintain tidy and welcoming dining areas.
- Received complaints and feedback, escalating as necessary for swift resolution.
Customer advisor
Dreams
London
10.2017 - 01.2018
- Conducted regular stock checks ensuring product availability for clients at all times.
- Stayed updated on company policies, enabling accurate information dissemination to customers.
- Implemented feedback from customers to improve services offered.
- Facilitated seamless transactions at check-out counters for quick checkout process.
- Tracked orders and handled complaints to resolve issues.
- Participated actively in team meetings contributing valuable ideas towards improving the overall store performance.
- Assisted customers in product selection, resulting in increased sales.
Work experience
RedHouse Nursing Home
Walsall
08.2016 - 09.2017
- Supported team by demonstrating respect and willingness to help.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Aided service users in everyday activities, such as feeding and cleanliness of resident's bedrooms.
Sandwich artist
Subway
Walsall
06.2017 - 08.2017
- Maintained cleanliness of work area to ensure food safety standards.
- Prepared fresh sandwiches, following specific customer requests for a personalised experience.
- Participated in regular stock checks for timely replenishment of supplies.
- Collaborated with other staff members efficiently to improve overall team performance.
- Warmly greeted customers and proactively reduced wait times.
- Checked completed orders for accuracy, quality and presentation.
- Received incoming stock shipments, rotated current supplies and placed new items into correct storage locations.
- Greeted incoming customers, offered menu information and documented orders.
Sales assistant
Oxygene
Walsall
03.2016 - 05.2016
- Processed returned or exchanged items and provided refunds to customers.
- Maintained accurate records to track cash handling activities.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Utilised excellent communication skills to provide detailed product information.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Work Experience
Blue Coat Infant School
Walsall
11.2015 - 05.2016
- Led small group sessions for enhanced focus on challenging topics.
- Managed administrative tasks, aiding smooth running of the class.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Oversaw students during breaks to maintain safe environment.
- Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
- Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
Work Experience
Gorway Residential Care Home
Walsall
08.2012 - 10.2012
- Maintained high standards of cleanliness.
- Supported with tidying an organising communal areas.
- Supported with laundry and some housekeeping tasks.
- Shadowing carers to understand daily responsibilities.
Education
Level 3 Extended Diploma - Health and Social Care
Walsall College
Walsall 09.2015 - 05.2017
Bachelor of Science - Psychology with Criminology
Middlesex University
London 10.2018 - 09.2021
Master of Science - Integrative Counselling and Psychotherapy
University of Wolverhampton
Wolverhampton 09.2022 - 12.2024
Skills
- Active listening and empathetic engagement
- Building therapeutic relationship
- Use of person-centred and integrative approach
- Mindfulness-Based therapies
- Discreet record keeping
- Reflective practice and self-awareness
Timeline
Counsellor
My Solution Well-being
04.2025 - Current
Psychotherapist
BetterHelp
04.2025 - Current
Master of Science - Integrative Counselling and Psychotherapy
University of Wolverhampton
09.2022 - 12.2024
Recovery support worker
Priory, Lakeside View
11.2021 - Current
Health care assistant
Acton Banks Healthcare
01.2021 - 10.2021
Health care assistant
Cuffley Manor Residential & Dementia Care home
03.2020 - 09.2025
Team member
Taco Bell
03.2019 - 06.2021
Bachelor of Science - Psychology with Criminology
Middlesex University
10.2018 - 09.2021
Customer advisor
Dreams
10.2017 - 01.2018
Sandwich artist
Subway
06.2017 - 08.2017
Work experience
RedHouse Nursing Home
08.2016 - 09.2017
Sales assistant
Oxygene
03.2016 - 05.2016
Work Experience
Blue Coat Infant School
11.2015 - 05.2016
Level 3 Extended Diploma - Health and Social Care
Walsall College
09.2015 - 05.2017
Work Experience
Gorway Residential Care Home
08.2012 - 10.2012
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